Various types of information on how IT departments can improve processes and create better prodecures and the potential benefits of process innovation and change.
Mon, April 07, 2014 - Story mapping offers a visualization of the steps, or stories, which make up a software development project. This conversation with several experts on the topic discusses how story mapping works, how maps are created and how stakeholders benefit from seeing the lay of the land.
Wed, April 02, 2014 - Hiring for the right cultural fit can be more important than focusing on technical skills alone and can help companies improve employee retention, engagement and loyalty.
Wed, April 02, 2014 - Getting new products to market on time is critical, especially for a business that is seasonal. In order to improve new product development and delivery Trek Bicycle implemented a project management tool that is keeping teams better connected, collaborating and creative.
Thu, March 27, 2014 - The cornerstone of CRM systems (and any sales or service transaction) is interaction between your people and your customers. But more people records in the system isn't necessarily better, as many data quality problems in CRM are caused by the cacophony of too many contacts.
Wed, March 26, 2014 - Half a century after marketers coined the term 'paperless office,' the concept largely remains a myth. Today's businesses probably can't go completely paperless, but these 14 tips will at least help them stop wasting paper and start improving productivity.
Tue, March 25, 2014 - How your organization handles the first days, weeks and even months of a new employee's tenure is critical to lasting success, company loyalty and retention.
Thu, March 20, 2014 - Even if you have high-quality customer relationship management data, there's a hidden monster that can gobble up management information system credibility. It's time to reign in user-generated CRM reports.
Wed, March 19, 2014 - McKee Foods, maker of Little Debbie snacks, turned to Workday's cloud-based human capital management and payroll software. The switch helped it analyze data for decision-making, save money and better survive a snack industry shakeup.
Wed, March 19, 2014 - When it comes to project management, many organizations find themselves understaffed and that's putting them at a competitive disadvantage, according to a study by ESI International.
Fri, March 14, 2014 - Despite chatter about CIOs losing clout or eventually reporting to the CMO, a survey of 1,600 CIOs reveals that the IT executives are well-positioned for the future -- if they are willing to step outside of IT.
Thu, March 13, 2014 - IT relies heavily on architecture -- in systems, data, software and, yes, even in people. This long-term strategy can help create a more flexible, more consistent and more scalable IT organization.
Mon, February 17, 2014 - Project management experts discuss the best ways to set, manage and adjust expectations to ensure that projects don't veer off course -- and they suggest what steps project managers should take if they do.
Fri, February 14, 2014 - IBM's supercomputer is ready to make the leap from analyzing massive data sets to actually helping us make the right decision. But will we be too proud to take Watson's advice?
Mon, February 10, 2014 - Software compliance is a complex and interpretative process that if not done correctly and with forethought can cost organizations millions. Follow these guidelines to ensure the best possible outcome.