Wed, February 01, 2012 - Michael Fagan first found software inspections yielded a massive productivity improvement when working for IBM in the early 1970s. Now, 35 years later, we need to ask certain key questions: Are the dynamics of software development the same, are Fagan's findings still relevant in today's world of agile development and "extreme programming"? And, if so, what should your organization do about it?

Mon, January 30, 2012 - The proliferation of IT and business process outsourcing contracts worth less than $100 million is creating governance headaches for CIOs. How are IT outsourcing service providers responding?

Thu, January 19, 2012 - CIOs need to break with tradition or risk having IT get outsourced, say modern IT managers. But how do they gain an edge? Don't be a slave to ROI, work with startups, and bring iPads and mobile apps into the enterprise.

Wed, November 02, 2011 - Dell CIO Robin Johnson explains how a company's lack of agility, the inability of its IT infrastructure to quickly incorporate a new business process that would give it a competitive edge, can be costly. Johnson explains why the price of this lack of agility, what he refers to as the agility tax, is too high to pay.

Wed, October 26, 2011 - Consultants have been a mainstay of IT departments forever. But in the cloud the commercial language is filled with a new set of euphemisms you need to understand. Here are some to look out for.

Wed, September 21, 2011 - Mobile business intelligence app developer Roambi wants to marry the excitement of a magazine narrative with the dryness of business intelligence data on the iPad. The goal is to tell the story behind the numbers.

Mon, August 22, 2011 - "If you can't describe what you are doing as a business process, you don't know what you are doing." -- W. Edward Deming

Thu, July 21, 2011 - By finding efficiencies and integrating disparate supply chain systems, Tate & Lyle and Maple Leaf Foods are gaining competitive advantages. Could this help your enterprise, too?

Wed, June 29, 2011 - The company is using repeatable processes to roll out software updates more efficiently

Fri, June 24, 2011 - Baseball managers know that unless you monitor their health and performance of your players, you aren't optimizing the performance of the team. The same can be said for your applications and how your employees use them. Or as Yogi Berra put it: "You can observe a lot by watching."

Thu, June 23, 2011 - Capacity planning is no longer just a process aimed at forecasting hardware needs; it's the key to understanding and optimizing the cost of running business services through platform selection. Forrester recommends updating today's capacity planning process with three new steps to account for cost-value analysis, governance, and global planning.

Thu, April 14, 2011 - In this Q&A, Cisco CIO Rebecca Jacoby shares advice on how IT pros can translate technology needs into business terms, manage the devices employees bring to the office and make a variety of collaboration tools work together.

Tue, December 07, 2010 - "Cost reduction" is out for 2011. What's in? Key portfolio and project management roles as well as demand for more consistent delivery of IT services.

Thu, December 02, 2010 - Symantec CIO Dave Thompson shares his thoughts on the importance of information to an organization and the disconnect between how much a company values information yet also seems unwilling to do what is necessary to utilize and secure it.