Advice, best practices, blogs, trends and tools for recruiting, hiring and retaining the best people in the most appropriate positions.
Mon, December 02, 2013 - Nearly half of all contact centers consistently collect and report on metrics that they never use to improve the customer experience, according to a new survey.
Fri, November 22, 2013 - CIOs must encourage data scientists to solve real business problems, not just play with data.
Thu, November 14, 2013 - Technology companies are looking to hire more employees over the next year, but worry that there will not be enough qualified IT jobs candidates to fill the vacancies.
Thu, November 14, 2013 - Natural and manmade disasters underscore the challenges of seamless disaster recovery in the real world. Having a comprehensive business continuity plan isn't just an IT concern; though. Nothing less than the survival of your company is at stake.
Tue, November 12, 2013 - A survey of contract and freelance IT professionals shows healthcare and 401k plans are the most-missed perks of traditional employment, while there are many things they don't miss at all.
Thu, October 31, 2013 - A woman says she was fired from her job at Xerox for posting a photo on Instagram and using the company's name as a hashtag. It's just one example of how social media can cost employees their jobs, expose employers to lawsuits and sour the workplace with distrust.
Thu, October 31, 2013 - A new research project could help many CIOs and their HR and training departments better identify, recruit and retain quality IT talent, says publisher Adam Dennison.
Mon, October 28, 2013 - CIOs and other top execs should identify women for the executive talent pipeline, then provide coaching and workplace flexibility, says Elaine Miller, a managing director with PricewaterhouseCoopers
Mon, October 28, 2013 - CIOs need to find the IT workers who are comfortable focusing on customers, market forces and revenue.
Mon, October 21, 2013 - IT-specific onboarding programs help savvy companies bring new hires into the fold and keep them there. Here are their best practices.
Tue, October 15, 2013 - Ask an 'agile coach' what he or she does and the answer could range from write code to run meetings. It's not what you'd necessarily expect an agile coach to be doing, but that doesn't mean the role is unnecessary.
Mon, October 07, 2013 - As marketing departments become more reliant on technology, a strong relationship with the CMO will be necessary for the survival of CIOs. In fact, don't be surprised to see CIOs playing a supporting role in the enterprise.
Wed, October 02, 2013 - Research firms paint a dire picture of a massive big data skills gap that will get worse over time. But companies like Persado, which uses big data to help marketers optimize their messages, are finding success training their existing staff in the new big data technologies.