Outsourcing

News, best practices, tips, how-tos, and more about outsourcing, including discussion on vendor management, contract negotiation and service level agreements (SLAs).

News Feature

How to Evaluate the Risk of Outsourcing Locations

IT organizations and CIOs don't contract and outsource to countries, they contract and outsource to companies. Given that, it's time to stop assessing location-based risk in a vacuum because sometimes the 'riskiest' suppliers may have the most innovative solutions. Full Story »
News Feature

5 Ways to Evaluate Your IT Outsourcing Maturity

Answering these questions will help you determine your IT organization's outsourcing maturity in order to improve your IT service provider outcomes.

Q&A

IT Service Providers and Universities Partner to Develop U.S. Outsourcing Talent

CIO.com talked to a domestic outsourcing provider about partnering with universities to build a domestic outsourcing model, growing dissatisfaction with offshoring, the real problem with Gen Y, and how immigration reform might impact outsourcing in the U.S.

News

Immigration Bill Could Hike IT Hiring, Or Send More IT Jobs Offshore

The Senate immigration bill's impact on offshore outsourcing will be disruptive to outsourcers, their customers and potentially to the U.S. IT labor market, according to Gartner.

News

Infosys' First CEO Returns to Lead Company

The current CEO S.D. Shibulal will continue in his post

News

Republicans Package H-1B Plan in Attractive Website

With the full Senate starting its debate on a comprehensive immigration bill, Republican lawmakers in the House have released a plan of their own, complete with a slick website.

News analysis

Immigration Reform Bill Takes Aim at Indian IT Outsourcing Companies

India's application development and maintenance business will take a hit if a provision of the U.S. Senate immigration bill becomes law, and some experts say the restrictions will drive more outsourcing offshore.

News

A Stinky Onion Blooms in the Senate, Say H-1B Critics

H-1B provisions added late to Senate immigration bill ensures there will be more fights ahead.

News analysis

How India's IT Outsourcing Leaders Can Stay on Top

After a decade of double-digit growth, India's offshore IT outsourcing leaders must shift strategies if they want to continue to dominate in technology services as growth slows in a maturing market. Here are eight things Indian outsourcers need to do to grow.

News analysis

Immigration Reform May Spur Software Robotics

The Senate immigration bill's H-1B restrictions have clearly upset Indian firms. But sometimes being in a tough spot can prompt new ways of approaching problems. One firm is implementing software robots.

News

H-1B Politics Shifts to Backroom as Vote Nears

High-tech's leading advocate in the immigration bill fight, Sen. Orrin Hatch (R-Utah), has bought himself some time, perhaps until Tuesday, to try get the immigration bill changed to the liking of the tech industry.

News

Senators Begin Contentious H-1B Battle

The Senate Judiciary Committee rejected the idea on Tuesday of requiring all H-1B employers to make a "good faith" effort in hiring U.S. workers before taking on an H-1B worker.

News

China Still Safe for IT Outsourcing, Despite US Security Concerns, Says Vendor

Pactera is one of China's largest IT outsourcing vendors

News analysis

10 Best (and Worst) IT Offshoring Options for English Proficiency

CIOs struggle with communication and language issues offshore, so it's good news that global business English proficiency is increasing. However, some countries are further along than others. Here are the 10 best and the 10 worst countries for English proficiency.

News

Why the IT Industry Is Desperate for H-1B Reform Legislation

Amid broad agreement that more skilled workers would boost the tech economy, industry experts suggest that comprehensive immigration bill coming up for debate doesn't go far enough to help fill IT, engineering and manufacturing jobs.