News, best practices, tips, how-tos, and more about outsourcing, including discussion on vendor management, contract negotiation and service level agreements (SLAs).

News Feature

IT Service Providers in Ukraine Deliver Despite Political Tensions

It's been business as usual for IT outsourcing providers in Ukraine, though the ongoing military and political uncertainty has had a public relations impact. Full Story »

U.S. Hits H-1B Cap with 'High Number' of Petitions

The U.S. government said today it has reached the H-1B cap, and if this year is similar to previous years, 70% of applicants are under the age of 35, and a major portion will take jobs at offshore outsourcing companies.

News analysis

5 Technology Initiatives and Reforms IT Wants in Washington

Leaders from Microsoft, Cisco and other tech players are pressing their agenda as they meet with the White House and Congress this week. Some initiatives have been years in the making -- and will take many more years to see through -- but other reforms may not be far off.


Offshore Firms Took 50% of H-1B Visas in 2013

Data from the U.S. Citizenship and Immigration Services shows clearly that the largest users of H-1B visas are offshore outsourcing firms.


Why CIOs Should Look Outside for Data Expertise

Still building your in-house data analytics operation? External providers can supplement your capabilities -- fast.

News analysis

Early STEM Education Will Lead to More Women in IT

A leading advocate for introducing girls to computer science argues that educators must develop required programs at the K-12 level to resolve gender imbalance in the tech sector.

News analysis

Ukraine's Growing IT Outsourcing Industry in Danger of Disruption

The increasing threat and possibility of further violence in Ukraine is likely to impact its growing IT outsourcing industry. The current tensions threaten service delivery both in the short- and long-term.


H-1B Visas Produce Net IT Job Boost

The high-tech industry contends that Congress' failure to raise the cap on H-1B visas is costing the U.S. an opportunity to create a new job every 43 seconds.

News analysis

As IT Presses for More H-1B Visas, Academics Question STEM Worker Shortage

Amid simmering debate in Washington over immigration reform, scholars challenge the notion that the United States faces a widespread shortage of workers educated in science, technology engineering and math.


Gates Sees Software Replacing People; Greenspan Calls for More H-1Bs

Bill Gates and Alan Greenspan, in separate forums, offered outlooks and prescriptions for fixing jobs and income.


Use of H-1B Alternative Skyrockets

In 2008, the U.S. government changed the rules on student visas and allowed foreign STEM students to work in the U.S. for up to to 29 months without an H-1B visa. The program quickly grew in popularity.


U.S. Firm's 2,600 Engineers in Ukraine Stay Busy Amid Turbulence

In 1993, a few years after immigrating to the U.S., Arkadiy Dobkin, an electrical engineer trained in Minsk, Belarus, started a company that aimed to tap the IT engineering talent developed in the former Soviet Union.

News Feature

6 IT Strategies to Stay Ahead of Data Center Trends

Automation, virtualization, cloud computing -- these technology trends are transforming the data center and enabling companies to lower costs, increase flexibility and improve reliability. However, these shifts require IT, and their outsourcing providers, to rethink traditional strategies.


Outsourcing Customers Must Be Prepared for Service Disruption in Ukraine

Customers of outsourcing providers in Ukraine must ensure they have plans in place to move work out of the country in the event of further disruption.


Prospect of War in Ukraine Raises Concerns Over Outsourcing Industry

The Russian annexation of the Crimea and the possibility of war between Ukraine and Russia are threatening the country's IT industry and its customers worldwide.