News, best practices, tips, how-tos, and more about outsourcing, including discussion on vendor management, contract negotiation and service level agreements (SLAs).
Mon, May 20, 2013 - The Senate immigration bill's H-1B restrictions have clearly upset Indian firms. But sometimes being in a tough spot can prompt new ways of approaching problems. One firm is implementing software robots.
Thu, May 16, 2013 - High-tech's leading advocate in the immigration bill fight, Sen. Orrin Hatch (R-Utah), has bought himself some time, perhaps until Tuesday, to try get the immigration bill changed to the liking of the tech industry.
Wed, May 15, 2013 - The Senate Judiciary Committee rejected the idea on Tuesday of requiring all H-1B employers to make a "good faith" effort in hiring U.S. workers before taking on an H-1B worker.
Tue, May 14, 2013 - Pactera is one of China's largest IT outsourcing vendors
Mon, May 13, 2013 - CIOs struggle with communication and language issues offshore, so it's good news that global business English proficiency is increasing. However, some countries are further along than others. Here are the 10 best and the 10 worst countries for English proficiency.
Thu, May 09, 2013 - Amid broad agreement that more skilled workers would boost the tech economy, industry experts suggest that comprehensive immigration bill coming up for debate doesn't go far enough to help fill IT, engineering and manufacturing jobs.
Wed, May 08, 2013 - The intent of the comprehensive immigration bill's H-1B database is to improve the odds that a U.S. worker will be hired over a foreign one. But its effectiveness may depend on fuzzy terms such as 'good faith' hiring, and enforcement. This is where the real legislative battle may be fought.
Mon, May 06, 2013 - Domestic IT services providers say the U.S. Senate's immigration bill could benefit them by raising the costs of their competitors that are based overseas.
Fri, May 03, 2013 - Should you trade your clear-cut written outsourcing contract for a simpler agreement and a handshake with your IT services provider? Thomas Young from Information Services Group (ISG) says you should consider what he calls 'evolutionary contracting.'
Mon, April 22, 2013 - In part 2 of our two-part series on IT offshoring lessons, we look at seven more examples of successful IT outsourcing offshoring best practices.
Fri, April 19, 2013 - The need to remain competitive has kept offshoring an essential part of nearly every company's sourcing strategy. The questions that remain are what and how to offshore. Offshore pioneers who have navigated the changing IT offshoring terrain have some answers based on a decade's worth of lessons. In part 1 of a two-part series, we look at seven of those lessons.
Fri, April 19, 2013 - IT support services firm Caleris has this message on its homepage, "Outsource to Iowa. Not India," against a picture of a corn field and farm houses.
Wed, April 17, 2013 - The outsourcer expects the current fiscal year to be better than the previous one
Tue, April 16, 2013 - The U.S. Senate's comprehensive immigration bill would make major changes to the H-1B visa that are certain to upset some and likely please others.