Best practices, tips, how tos, trends and updates on offshoring, including risk management, cultural differences, and risk levels of offshoring destination.
Thu, October 31, 2013 - An agreement by the Indian IT service provider to pay $34 million to settle claims of visa fraud and abuse could force more outsourcers to reconsider their business models.
Thu, October 31, 2013 - Following the Infosys visa fraud $34 million settlement, IT outsourcing customers should take these five steps to protect themselves. Here's a look at what outsourcing customers need to do.
Wed, October 30, 2013 - Infosys denies any claims of 'systemic' visa fraud
Tue, October 29, 2013 - The company was responding to reports of an impending fine of about US$35 million by the U.S. government.
Fri, October 11, 2013 - Salary increases cut into margins at Infosys in the third quarter
Wed, October 09, 2013 - With its apps, sensors and devices, Nike is increasingly becoming a technology company. It's found the best development teams come from onshore, not offshore, outsourcers.
Fri, October 04, 2013 - Heading into 2014, IT outsourcing service providers will be hard at work stealing business from their competitors -- and having theirs stolen as well.
Mon, September 23, 2013 - The IEEE-USA is calling for reform of the L-1 visa program following the release of a government report that identified offshore IT service providers as the biggest users of the visa.
Thu, September 12, 2013 - China is looking to compete with India on the global IT outsourcing stage. However, its progress has been slow due to a sluggish IT and business process services industry, a lack a IT talent and a bad reputation for intellectual property protection and security.
Fri, September 06, 2013 - As the market for contact center outsourcing has matured, buyers are increasingly looking for sophisticated support from suppliers to enhance the customer experience across multiple channels, which include mobile apps and social media.
Fri, September 06, 2013 - The IEEE-USA is calling for reform of the L-1 visa program following release of a government report that identified IT offshore outsourcers as its major users.
Fri, August 30, 2013 - Approximately 1.5 million IT jobs will be eliminated by offshoring and productivity improvements, according to the Hackett Group. And those jobs are not coming back.
Fri, August 16, 2013 - The rupee's depreciation has been a windfall for IT service providers in India, but there are steps customers can take to share in the benefits. Before you head to the negotiating, or renegotiating, table, there are some things you should keep in mind. Here are six tips for leveraging the rupee's depreciation to get a better deal.
Mon, August 12, 2013 - Orange County files lawsuit to recover damages from offshore firm in tax system rewrite.