Collaboration

Feature

Working-at-Home a Win-Win for Employers and Employees

Marissa Mayer's infamous policy for Yahoo aside, telecommuting remains an important tool for reducing employee stress and increasing operational efficiency. Follow these tips to do it right. Full Story »
News

Driving Innovation at Fidelity Investments

Fidelity Investments is one of the world's largest providers of financial services, with assets under administration of $4.7 trillion, and it didn't get there by using yesterday's technology. In fact, the company has a standalone group, Fidelity Center for Applied Technology more commonly referred to as Fidelity Labs -- whose job it is to take the long view, to examine technologies years before they become mainstream and help the firm get a leg up.

News analysis

7 Things You May Not Know About Microsoft Office

This isn't your parent's Microsoft Office. Recent activity culminating with the SharePoint Conference 2014 shows that Microsoft is making its Office suite more social, more integrated with both home-grown and acquired Microsoft technologies, more analytical and more cloud-friendly.

Connect

Ogilvy and Mather Updates Knowledge Management System for the Social Age

Yuri Aguiar, CIO at Ogilvy and Mather, says a new social, intranet-based portal manages the company's content and has become 'a vital and vibrant place for our employees around the world to quickly find each other and the information they need to do their jobs.'

News

Call Centers as Social Media Hubs

Contact centers are changing rapidly with the arrival of cloud technology and the ability to interact with customers over new social channels, including Twitter. The transformation has implications for everything from how companies deal with customers to the role agents play and how internal groups are best organized. Network World Editor in Chief John Dix caught up with the CEO of LiveOps, Marty Beard, for his take on where we stand and where we're headed.

News

Cisco Buys Mobile Collaboration Company

Cisco this week acquired Collaborate.com, a Boston-based developer of mobile collaboration applications.

News

Box Gives Enterprise IT More Visibility and Control

Box is adding features to its content management and document-sharing platform to give administrators the capability to manage permissions, access and control over how Box is used in the enterprise. It's also added a new consulting arm and a systems integrator partner network.

News

Why CIOs Stick with Cloud Computing Despite NSA Snooping Scandal

IT execs are wary, but benefits of cloud technology are a powerful draw

News analysis

Why Microsoft SharePoint Faces a Challenging Future

Many enterprises use and like SharePoint. Microsoft likes it, too, because it's one of the company's fastest-growing product lines. But making enterprises support separate cloud and on-premises versions and telling SharePoint app developers not to work in C# and ASP.NET may make for a rocky relationship as time goes by.

News

As Promised, Apple Adds Real-Time Collaboration to iWork for iCloud

Apple yesterday updated its online iWork for iCloud productivity apps, adding collaboration tools that let users simultaneously edit documents, spreadsheets and presentations.

How To

6 Top Picks for Small Business Collaboration Software

From basic document collaboration to video conferencing and scheduling, these collaboration tools help small businesses connect people and information.

News Feature

Microsoft Says Its Future in the Cloud Is Bright

Pointing to a $2 trillion opportunity as the enterprise shifts to the cloud, Microsoft says it is perfectly positioned to lead in the enterprise cloud era.

News

Three Lessons From Netflix on How to Live in the Cloud

Netlfix is a big company, and a big cloud user. With 38 million members across 40 countries, it streams a billion hours of content per month.

News

Microsoft OS Chief: One API to Rule Them All

Microsoft is pushing ahead with a unified Windows strategy

Feature

How Social Analytics Can Improve Enterprise IT Efficiency

VoloMetrix's enterprise analytics technology uses social engineering to let CIOs quickly identify bottlenecks and pain points in their organization. Using that data, they can better allocate time, energy and resources. The only catch is they have to mine employees email to get that data.