feature9 CRM trends for 2024Customer relationship management (CRM) is undergoing a sea change, thanks to AI advances, expanding data capabilities, and process automation — and IT leaders are responding with new takes on CRM strategies.By Neal WeinbergJan 12, 202410 minsTechnology IndustrySaaSCRM Systems feature Top 8 challenges IT leaders will face in 2024By Paul HeltzelJan 11, 202411 minsRegulationBusiness IT AlignmentIT Governancefeature 5 ways to maximize your cloud investmentBy Robert MitchellJan 10, 20249 minsCIORelationship BuildingCloud Architecture newsSurvey: Execs eager to implement generative AI, but few know howBy Jon Gold Jan 12, 20243 minsGenerative AI interviewTop IT exec recruiters weigh in on talent trends todayBy Dan Roberts Jan 11, 202412 minsCIOHiringStaff Management newsSAP doubles down on cloud-first innovation with executive reshuffleBy Peter Sayer Jan 10, 20243 minsSoftware DeploymentSAPCloud Management featureNew US CIO appointments, January 2024By Martha Heller Jan 10, 20249 minsCIOCareersIT Leadership feature6 tough AI discussions every IT leader must haveBy Mary Pratt Jan 09, 202412 minsGenerative AIIT GovernanceArtificial Intelligence feature10 top priorities for CIOs in 2024By John Edwards Jan 08, 20249 minsDigital TransformationIT StrategyIT Training CIO Leadership Live videoSalesforce CIO Juan Perez on transforming logistics with genAIDescription: Juan Perez, CIO at Salesforce, joins host Maryfran Johnson for this CIO Leadership Live Tech Edition interview. 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Dec 06, 2023 62 minsCIO Leadership Live Servier Pharmaceuticals’ Mark Yunger on GenAI’s potential, future-proofing IT Nov 08, 2023 59 minsCIO Leadership Live Aflac US CIO Shelia Anderson on fueling innovation via ‘AI at scale’ Oct 25, 2023 59 minsCIOCIO Leadership Live Ed McLaughlin, President & CTO, Mastercard Oct 18, 2023 24 minsCIOCIO Leadership Live See all videos Explore a topic Generative AI Analytics Careers Cloud Computing Enterprise Applications IT Leadership IT Management IT Operations Industry Security Artificial Intelligence Data Management Data Center Vendors and Providers View all topics All topics Close Generative AI Analytics Careers Cloud Computing Enterprise Applications IT Leadership IT Management IT Operations Industry Security Artificial Intelligence Data Management Data Center Vendors and Providers Networking Software Development Business Operations Diversity and Inclusion Digital Transformation Emerging Technology Innovation IT Strategy Project Management Popular topicsGenerative AI interviewCanada Life’s efforts to equally strengthen talent and techBy CIO staff Jan 10, 2024 7 minsCIOInsurance IndustryWomen in IT interviewIT to thank for most of Radisson Hotel Group’s business initiativesBy Esther Macias Jan 05, 2024 7 minsCIOTravel and Hospitality IndustryGenerative AI newsIntel spins off enterprise AI company Articul8 with outside fundingBy Gagandeep Kaur Jan 04, 2024 3 minsTechnology IndustryGenerative AIEnterprise Applications View topic IT Leadership opinionManaging CEO expectations is this year’s Priority No. 1By Bob Lewis Jan 09, 2024 6 minsBusiness IT AlignmentIT StrategyIT Leadership featureThe 15 most in-demand tech jobs for 2024 — and how to hire for themBy Sarah K. 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White Nov 29, 2023 11 minsDiversity and InclusionHiring opinionTurning the tide in STEM career roadblocks at SynchronyBy Bess Healy Nov 27, 2023 6 minsWomen in ITFinancial Services IndustryDiversity and Inclusion View topic All Events08/Nov in-person event FutureIT New York – AI, Data and Tech Leadership: Finding business value from emerging tech innovationsNov 08, 2023New York, NY Digital TransformationArtificial IntelligenceIT Management 07/Dec virtual summit CSO's Future of Cybersecurity SummitDec 07, 2023Virtual CSO and CISOCyberattacksSecurity 15/Nov-16/Nov awards CIO’s Future of Digital Innovation Summit & Awards Canada in partnership with IDCNov 15, 2023Toronto, Ontario Digital TransformationInnovationIT Leadership View all events Hear from the Experts featureCEO directives: Top 5 initiatives for IT leadersAs organizations change course with economic gyrations, collaboration between IT and business becomes priority No. 1 for CEOs.By Stacy CollettMar 20, 20237 mins IT Leadership Read the Article Podcasts podcastsSponsored by KyndrylEnterprise of the FutureHow does the modern enterprise transition into the future? Finding the intersection of IT investment and business value is key – as is a well-conceived strategy for navigating the journey. Join us for an engaging look into how technology drives outcomes with applications, data and AI and impacts digital transformation at every level. The experts at Kyndryl will lead the way. 0 episodeRemote Work Ep. 03 Episode 3: Enabling smart manufacturing with real-time insights Sep 11, 202332 mins Edge ComputingInternet of ThingsSupply Chain Ep. 02 Episode 2: Mastering modern applications for a modern enterprise Jun 28, 202326 mins Application Life Cycle Management See all podcasts Show me morePopularArticlesPodcastsVideos feature “If organisations are hacked, they should stay calm and act quickly by instantly activating their incident response plan” By Andrea Benito Jan 12, 20245 mins CIO brandpost Sponsored by NTT DATA When CX and EX collide: technology strategies for a new era of working By Philippe Urbain, Vice President GTM Workplace and CX Europe, NTT DATA Jan 12, 20245 mins Employee ExperienceArtificial Intelligence brandpost Sponsored by Workday CIO insights: What’s next for AI in the enterprise? 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