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The most important metrics to drive IT as a business
Is IT running itself as a business or is this still a future goal? Measuring the right things can drive alignment and better performance.
Making the most of your data analytics budget
Analytics investment is on the rise, but results can be elusive. Here’s how orgs are spending on tools and personnel to get the biggest bang for their buck.
Culture key to data-driven transformation at Jefferson Health
When Thomas Jefferson University and Jefferson Health set out create the data-driven health system of the future, its efforts didn't kick into high gear until it figured out how to transform its culture.
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Fine tuning SAFe with architecture
Architects and agile teams should stop working in silos. Their approaches are complementary, not conflictual. The harmonization between architecture and agile teams can contribute to the delivery of successful projects aligned to...
IDG Contributor Network
CIO trends 2019: Multi-cloud is becoming the norm
CIOs are betting big on public cloud, and more enterprises use Azure to close the gap with AWS. Still, managing the cloud remains a challenge.
Palm Beach County speeds court filings with AI
With five robots handling basic docketing processes, the county is enhancing efficiency, converting skeptics and escalating staff to higher-value work — and higher pay.
What customer-centric IT really looks like
CIOs are making cultural and organizational changes to forge a direct connection between IT and end customers as part of their charter to boost digital innovation.
![Aerial view of circular stairs [movement/progress/descent/exit]](https://images.idgesg.net/images/article/2019/02/stairs_staircase_movement_progress_descent_by_dan_freeman_cc0_via_unsplash_2400x1600-100788539-medium.3x2.jpg)
CIO exit strategy: The keys to preserving your brand
Solid succession plans are no-brainers for IT leaders. But so are high-quality exit strategies that leave both the business and IT well positioned.
IDG Contributor Network
Technology in retail
Startups are bringing game-changing technology to the masses. Are you keeping up?
Spring 2019: Humanizing the digital experience
Today's digital business strategies come with a list of enticing expectations: improved efficiency, increased productivity, new revenue streams, to name a few. But organizations are finding that to be successful they need to improve...
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How to stop the chaos and truly collaborate
Multiple internal and external specialists in your initiative means risk and uncertainty. How do you get them to collaborate and deliver strategic outcomes?
IDG Contributor Network
The next frontier of AI in healthcare
As healthcare organizations rush to take on AI, it is imperative to include in the AI strategy the process-centric approach, which could be a ticket to a sustainable competitive advantage.
IDG Contributor Network
Who’s afraid of the CMDB?
You owe it to yourself and your organization to build something that enables better decisions.
Top 5 requirements management tools
Identifying and managing business requirements is among the most critical steps in ensuring project deliverables are on point. Here are the top tools to help you execute your requirements management plan.
9 ways to address the IT retirement boom
Demographic trends are placing pressure on long-term outlooks for IT staffing. Here’s how to address an increasing talent shortage before it becomes an existential crisis for IT.
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