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Salesforce tightens Slack integration at Dreamforce

Salesforce seeks to make Slack the interface for Salesforce users to collaborate around training, sales fulfillment, coding, and more. But CIOs should beware integrated pricing plans.


collaboration / discussion / strategy /tactics / discussion / professionals / engineers / leadership

CIO vs. CTO: Chief collaborators in tech

The line between CIO and CTO roles is increasingly blurring. Here’s how to these roles traditional differentiate, how they are converging, and how they can work together to create business value.


Conceptual trend lines track + monitor data analytics [forecasting / future / what's next]

Toyota turns to AI to speed credit decisioning

Toyota Financial Services’ Intelligent Financing Decision Engine leverages machine learning and massive data sets to accelerate credit decisioning and improve customer and dealer experience.


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ServiceNow ‘Rome’ emphasizes employee experience

CIOs weigh in on ServiceNow’s latest Now platform update, which aims to make enterprise processes easier for employees to navigate, whether in the office, hybrid, or remote.


top cloud skills intro

10 key skills for a successful cloud strategy

Success in the cloud also means tweaking your skills mix. From architecture expertise to vender relationship management, here’s what your organization needs to make the most of the cloud.


Electronic Health Records [EHR] / digital medical data / tablet, x-rays, healthcare, doctors

Why Big Tech can't crack healthcare

Technologists cannot disrupt healthcare without a complete understanding of the operating model. Co-creation is the best path forward.


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AI in hiring might do more harm than good

AI hiring tools claim to reduce bias in hiring by incorporating machine-based decisions, but at least in its early stages, AI hiring strategies have the potential to hurt DEI in your organization.


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D&I: A key factor in increasing project ROI

Finding ways to generate a higher return on investment for projects is a key issue, especially coming out of the COVID-19 pandemic. Increasing diversity in project teams may be an answer.


business intelligence data visualization tools analytics

10 Power BI mistakes to avoid

Power BI is increasingly bringing the power of data to business users, but you may need more guardrails to get the most value from it. These are the most common things organizations get wrong.


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How Carrier IT built a new culture (during a spinoff and a pandemic)

CIO Joe Schulz and the digital team seized the once-in-a-lifetime opportunity to create a metrics-based, customer-focused culture for IT.


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2021 hispanic heritage

Hispanic IT leaders pioneer new paths to the top

Despite increased focus on diversity in today’s IT, Hispanics are still grappling with how to stand out, yet blend in, in what remains a white male-dominated IT culture.


Ted Colbert, president and CEO, Boeing Global Services

5 questions with CIO-turned-CEO Ted Colbert

The Boeing Global Services president and CEO shares the leadership wisdom he lives by and why it’s not IT’s job to give the business what it wants.


A businesswoman looks into the distance amid abstract technology, colleagues in background.

3 tips for combatting not-invented-here syndrome

Company culture and internal politics can block ideas at any time as they make their perilous journey from concept to value. These techniques will help you knock down those barriers to innovation.


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How to win over your board of directors

A 15-minute board presentation can make or break a promising career. Leaders offer CIOs advice meeting board needs and expectations and winning their lasting support and respect.


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Traditional ETL processes are blocking digital expansion - it’s time for an alternative

ETL has lost the race to big data. The solution is as simple as reordering the phases of traditional process integration to adopt "ELT".