• Events
  • Newsletters
  • Resources
  • BrandHubs

About

  • About Us
  • Advertise
  • Contact Us
  • Foundry Careers
  • Reprints
  • Newsletters

Policies

  • Privacy Policy
  • Cookie Policy
  • Member Preferences
  • About AdChoices
  • Your California Privacy Rights

Our Network

  • Computerworld
  • CSO
  • InfoWorld
  • Network World

More

  • Awards
  • Blogs
  • Brandposts
  • Events
  • Podcasts
  • Videos
  • Analytics
  • Artificial Intelligence
  • Generative AI
  • Business Operations
  • Careers
  • Cloud Computing
  • Data Center
  • Data Management
  • Emerging Technology
  • Enterprise Applications
  • Industry
  • IT Leadership
  • Digital Transformation
  • IT Strategy
  • IT Management
  • Innovation
  • Diversity and Inclusion
  • IT Operations
  • Project Management
  • Networking
  • Security
  • Software Development
  • Vendors and Providers

Africa

  • Africa

Americas

  • Canada
  • United States

Asia

  • ASEAN
  • India
  • Middle East
  • 日本 (Japan)

Europe

  • Ireland
  • Italia (Italy)
  • Netherlands
  • United Kingdom

Oceania

  • Australia
  • New Zealand
Popular Topics
  • IT Leadership
  • Digital Transformation
  • Innovation
  • Data Analytics & AI
  • Enterprise Applications
  • Diversity and Inclusion
  • Events
  • Newsletters
  • Resources
  • BrandHubs

Topics

  • IT Leadership
  • Digital Transformation
  • Innovation
  • Data Analytics & AI
  • Enterprise Applications
  • Diversity and Inclusion

About

  • About Us
  • Advertise
  • Contact Us
  • Foundry Careers
  • Reprints
  • Newsletters

Policies

  • Privacy Policy
  • Cookie Policy
  • Member Preferences
  • About AdChoices
  • Your California Privacy Rights

Our Network

  • Computerworld
  • CSO
  • InfoWorld
  • Network World

More

  • Awards
  • Blogs
  • Brandposts
  • Events
  • Podcasts
  • Videos
feature
Image

9 CRM trends for 2024

Customer relationship management (CRM) is undergoing a sea change, thanks to AI advances, expanding data capabilities, and process automation — and IT leaders are responding with new takes on CRM strategies.

By Neal Weinberg
Jan 12, 202410 mins
Technology IndustrySaaSCRM Systems
feature
Image

Top 8 challenges IT leaders will face in 2024

By Paul Heltzel
Jan 11, 202411 mins
RegulationBusiness IT AlignmentIT Governance
feature
Image

5 ways to maximize your cloud investment

By Robert Mitchell
Jan 10, 20249 mins
CIORelationship BuildingCloud Architecture
news

Survey: Execs eager to implement generative AI, but few know how

By Jon Gold
Jan 12, 20243 mins
Generative AI
interview

Top IT exec recruiters weigh in on talent trends today

By Dan Roberts
Jan 11, 202412 mins
CIOHiringStaff Management
news

SAP doubles down on cloud-first innovation with executive reshuffle

By Peter Sayer
Jan 10, 20243 mins
Software DeploymentSAPCloud Management
feature

New US CIO appointments, January 2024

By Martha Heller
Jan 10, 20249 mins
CIOCareersIT Leadership
feature

6 tough AI discussions every IT leader must have

By Mary Pratt
Jan 09, 202412 mins
Generative AIIT GovernanceArtificial Intelligence
feature

10 top priorities for CIOs in 2024

By John Edwards
Jan 08, 20249 mins
Digital TransformationIT StrategyIT Training 

CIO Leadership Live

video

Salesforce CIO Juan Perez on transforming logistics with genAI

Description: Juan Perez, CIO at Salesforce, joins host Maryfran Johnson for this CIO Leadership Live Tech Edition interview. They discuss CIOs as product chiefs, transforming logistics with genAI, redesigning IT operating models, why servant leadership endures and more.

Dec 06, 2023 62 mins
CIO Leadership Live
  • Image

    Servier Pharmaceuticals’ Mark Yunger on GenAI’s potential, future-proofing IT

    Nov 08, 2023 59 mins
    CIO Leadership Live
  • Image

    Aflac US CIO Shelia Anderson on fueling innovation via ‘AI at scale’

    Oct 25, 2023 59 mins
    CIOCIO Leadership Live
  • Image

    Ed McLaughlin, President & CTO, Mastercard

    Oct 18, 2023 24 mins
    CIOCIO Leadership Live
See all videos

Explore a topic

  • Generative AI
  • Analytics
  • Careers
  • Cloud Computing
  • Enterprise Applications
  • IT Leadership
  • IT Management
  • IT Operations
  • Industry
  • Security
  • Artificial Intelligence
  • Data Management
  • Data Center
  • Vendors and Providers

All topics

  • Generative AI
  • Analytics
  • Careers
  • Cloud Computing
  • Enterprise Applications
  • IT Leadership
  • IT Management
  • IT Operations
  • Industry
  • Security
  • Artificial Intelligence
  • Data Management
  • Data Center
  • Vendors and Providers
  • Networking
  • Software Development
  • Business Operations
  • Diversity and Inclusion
  • Digital Transformation
  • Emerging Technology
  • Innovation
  • IT Strategy
  • Project Management

Popular topics

Generative AI

interview
Image

Canada Life’s efforts to equally strengthen talent and tech

By CIO staff
Jan 10, 2024 7 mins
CIOInsurance IndustryWomen in IT
interview

IT to thank for most of Radisson Hotel Group’s business initiatives

By Esther Macias
Jan 05, 2024 7 mins
CIOTravel and Hospitality IndustryGenerative AI
news

Intel spins off enterprise AI company Articul8 with outside funding

By Gagandeep Kaur
Jan 04, 2024 3 mins
Technology IndustryGenerative AIEnterprise Applications
View topic

IT Leadership

opinion
Image

Managing CEO expectations is this year’s Priority No. 1

By Bob Lewis
Jan 09, 2024 6 mins
Business IT AlignmentIT StrategyIT Leadership
feature

The 15 most in-demand tech jobs for 2024 — and how to hire for them

By Sarah K. White
Jan 05, 2024 16 mins
IT JobsStaff ManagementCareers
feature

6 warning signs CIOs should look out for in 2024

By Andrada Fiscutean
Jan 04, 2024 9 mins
CIORegulationGenerative AI
View topic

Digital Transformation

feature
Image

Cathay Pacific to take cloud journey to new heights

By Paula Rooney
Jan 08, 2024 8 mins
Travel and Hospitality IndustryDigital TransformationCloud Computing
tip

5 best practices for digital twin implementation

By Nicholas D. Evans
Jan 03, 2024 7 mins
CIOConstruction and Engineering IndustryDigital Transformation
brandpostSponsored by SAP

Righting the vessel

By Keith E. Greenberg, SAP Contributor
Dec 19, 2023 5 mins
Digital Transformation
View topic

Analytics

brandpostSponsored by Verizon
Image

How state and local governments can close the digital divide in education with fast, affordable connectivity

Nov 14, 2023 3 mins
Analytics
brandpostSponsored by Verizon

How 5G is driving big innovations in healthcare for veterans

Nov 14, 2023 4 mins
Analytics
brandpostSponsored by Dell

Is PC-as-a-Service part of your hybrid work strategy?

By Jefferson Raley
Jul 18, 2023 5 mins
Analytics
View topic

Diversity and Inclusion

interview
Image

How IT nurtures a work-life balance at Baptcare

By CIO staff
Dec 20, 2023 6 mins
CIONonprofitsHealthcare Industry
feature

Per Scholas redefines IT hiring by diversifying the IT talent pipeline

By Sarah K. White
Nov 29, 2023 11 mins
Diversity and InclusionHiring
opinion

Turning the tide in STEM career roadblocks at Synchrony

By Bess Healy
Nov 27, 2023 6 mins
Women in ITFinancial Services IndustryDiversity and Inclusion
View topic

All Events

08/Nov
Image
in-person event

FutureIT New York – AI, Data and Tech Leadership: Finding business value from emerging tech innovations

Nov 08, 2023New York, NY
Digital TransformationArtificial IntelligenceIT Management
07/Dec
Image
virtual summit

CSO's Future of Cybersecurity Summit

Dec 07, 2023Virtual
CSO and CISOCyberattacksSecurity
15/Nov-16/Nov
Image
awards

CIO’s Future of Digital Innovation Summit & Awards Canada in partnership with IDC

Nov 15, 2023Toronto, Ontario
Digital TransformationInnovationIT Leadership
View all events

Hear from the Experts

feature

CEO directives: Top 5 initiatives for IT leaders

As organizations change course with economic gyrations, collaboration between IT and business becomes priority No. 1 for CEOs.

By Stacy Collett
Mar 20, 20237 mins
IT Leadership
Read the Article
male executive talking to employee

Podcasts

Image
podcastsSponsored by Kyndryl

Enterprise of the Future

How does the modern enterprise transition into the future? Finding the intersection of IT investment and business value is key – as is a well-conceived strategy for navigating the journey. Join us for an engaging look into how technology drives outcomes with applications, data and AI and impacts digital transformation at every level. The experts at Kyndryl will lead the way.

0 episode
Remote Work
  • Ep. 03

    Episode 3: Enabling smart manufacturing with real-time insights

    Sep 11, 202332 mins
    Edge ComputingInternet of ThingsSupply Chain
  • Ep. 02

    Episode 2: Mastering modern applications for a modern enterprise

    Jun 28, 202326 mins
    Application Life Cycle Management
See all podcasts

Show me more

feature

“If organisations are hacked, they should stay calm and act quickly by instantly activating their incident response plan”

By Andrea Benito
Jan 12, 20245 mins
CIO
Image
brandpost Sponsored by NTT DATA

When CX and EX collide: technology strategies for a new era of working

By Philippe Urbain, Vice President GTM Workplace and CX Europe, NTT DATA
Jan 12, 20245 mins
Employee ExperienceArtificial Intelligence
Image
brandpost Sponsored by Workday

CIO insights: What’s next for AI in the enterprise?

By Randy Barrett
Jan 11, 20244 mins
Artificial Intelligence
Image
podcast

CIO Leadership Live New Zealand with Sam Daish, Chief Technology Officer at Blackpearl Group

Jan 07, 202435 mins
CIOCIO Leadership Live
Image
podcast

CIO Leadership Live Australia with Linus Lai, Chief Analyst ANZ, IDC

Dec 20, 202317 mins
CIO Leadership Live
Image
podcast

CIO Leadership Live Middle East with Dr. Joseph George, Group Chief Digital and Information Officer, Doha Bank

Dec 19, 202318 mins
CIO Leadership Live
Image
video

CIO Leadership Live New Zealand with Sam Daish, Chief Technology Officer at Blackpearl Group

Jan 07, 202435 mins
CIOCIO Leadership Live
Image
video

CIO Leadership Live Australia with Linus Lai, Chief Analyst ANZ, IDC

Dec 20, 202317 mins
CIO Leadership Live
Image
video

CIO Leadership Live Middle East with Dr. Joseph George, Group Chief Digital and Information Officer, Doha Bank

Dec 19, 202316 mins
CIO Leadership Live
Image

Sponsored Links

  • Don't let budget hold you back. Get more predictive insights from Cisco Full-Stack Observability to resolve issues quicker and optimize user experiences. Schedule a personalized consultation today!
  • Experience the comprehensive solution that provides end-to-end visibility across applications, infrastructure, and network layers. Plus improve your IT operations and enhance overall business performance. Sign up for a Free Trial and explore the benefits.
  • Protect users and ignite productivity. Connect with a Cisco expert to learn about the benefits of user protection.
  • Firewalls are designed to protect your security. Speak to a specialist to set up a trial or a demo of Cisco Firewall solutions.
  • Streamline security. Talk to a Cisco expert to learn about the benefits of breach protection.
  • Cisco’s Full-Stack Observability (FSO) solution delivers always-on, secure, and exceptional digital experiences. Book a free, zero-commitment consultation with an expert to learn more about how to make Cisco FSO work for you.
  • Download this IDC spotlight to learn how to capture new business opportunities more quickly
  • Empower workers with a safer, smarter, and more sustainable workspace with a single cloud platform that marries applications and data. Try Cisco Spaces for 30 Days, On Us.
  • Protect your business from sophisticated threats by accelerating responses and simplifying experiences with data-backed and AI-powered Cisco Breach Protection. Sign up for a free demo.
  • Hybrid work isn't one size fits all. Find the right hybrid work software for your distributed workforce. Prebuilt packages start at just $14.50 per user/month (CSRP—Cisco suggested retail price). Sign up today for a 30-minute, zero-commitment call to explore solutions and pricing for your workforce.
About
  • About Us
  • Advertise
  • Contact Us
  • Foundry Careers
  • Reprints
  • Newsletters
  • BrandPosts
Policies
  • Privacy Policy
  • Cookie Policy
  • Copyright Notice
  • Member Preferences
  • About AdChoices
  • Your California Privacy Rights
  • Privacy Settings
Our Network
  • Computerworld
  • CSO
  • Infoworld
  • Network World
  • LinkedIn
  • Twitter
  • Facebook
Copyright © 2024 IDG Communications, Inc.