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Palm Beach County speeds court filings with AI
With five robots handling basic docketing processes, the county is enhancing efficiency, converting skeptics and escalating staff to higher-value work — and higher pay.
What customer-centric IT really looks like
CIOs are making cultural and organizational changes to forge a direct connection between IT and end customers as part of their charter to boost digital innovation.
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CIO exit strategy: The keys to preserving your brand
Solid succession plans are no-brainers for IT leaders. But so are high-quality exit strategies that leave both the business and IT well positioned.
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Technology in retail
Startups are bringing game-changing technology to the masses. Are you keeping up?
Spring 2019: Humanizing the digital experience
Today's digital business strategies come with a list of enticing expectations: improved efficiency, increased productivity, new revenue streams, to name a few. But organizations are finding that to be successful they need to improve...
IDG Contributor Network
How to stop the chaos and truly collaborate
Multiple internal and external specialists in your initiative means risk and uncertainty. How do you get them to collaborate and deliver strategic outcomes?
IDG Contributor Network
The next frontier of AI in healthcare
As healthcare organizations rush to take on AI, it is imperative to include in the AI strategy the process-centric approach, which could be a ticket to a sustainable competitive advantage.
IDG Contributor Network
Who’s afraid of the CMDB?
You owe it to yourself and your organization to build something that enables better decisions.
Top 5 requirements management tools
Identifying and managing business requirements is among the most critical steps in ensuring project deliverables are on point. Here are the top tools to help you execute your requirements management plan.
9 ways to address the IT retirement boom
Demographic trends are placing pressure on long-term outlooks for IT staffing. Here’s how to address an increasing talent shortage before it becomes an existential crisis for IT.
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Top IT spending priorities for 2019
From data analytics to cybersecurity to customer experience, here’s where CIOs will direct their IT budgets this year.
Smithfield cloud ERP sows analytics opportunities
Smithfield Foods, purveyor of Nathan’s Famous and other pork product brands, consolidated three ERP systems into one SAP S/4 HANA cloud platform in push to better serve the business.
8 key roles of successful AI projects
As enterprises further develop artificial intelligence projects, they are finding that some roles are essential to success. But the right talent can be hard to find.
IDG Contributor Network
4 reasons why you should consider a platform strategy
Platforms from which to deliver products and services can be very profitable ways to gain market share and build customer loyalty. Any CIO involved in developing a digital strategy for a new product launch should consider whether a...
IDG Contributor Network
Managing multi cloud
Is multi-cloud a business risk or just a new way of doing business?
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