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IDG Contributor Network

Lack of cybersecurity is the biggest economic threat to the world over the next decade, CEOs say

As digital transformation continues apace, CEOs see cybersecurity as the number one threat to the global economy in the next decade.


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The ‘ride-along’: The transformational CIO’s secret weapon

Learning how employees operate is a critical task for CIOs, for whom the ‘ride-along’ has become essential in serving customers and generating revenue.


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Autodesk brings automation to its IT help desk

To handle demand for support from a growing workforce without adding helpdesk staff, CIO Prakash Kota has brought in a bot take over some of the busy-work.


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IDG Contributor Network

What artificial intelligence means to business analysts

Artificial intelligence is no longer a buzz word but a reality for the environments business analysts and many other analysts find themselves working with today. There’s a real need for analytical skills to learn these new...


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IDG Contributor Network

The new innovation model: monetizing healthcare data

Healthcare enterprises are launching programs to monetize patient medical data by offering access to researchers and innovators. How these initiatives can benefit all stakeholders (or leave out some).


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IDG Contributor Network

5 ways to fast-track your next AI implementation

Some quick wins around this important enabling technology can further the business case for more investment in broader digital transformation and innovation initiatives.


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IDG Contributor Network

Stability vs. speed – pick two

When delivering software to our customers, in any capacity, we’re often faced with a false choice between focusing on stability or speed. With a high performing Operations organization, we can have both.


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IDG Contributor Network

Data privacy is the new strategic differentiator

Pioneering corporations have an estimated nine to 18 months to “compete on data privacy” before it becomes table stakes.


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How to make open-plan offices more productive

Open offices aim to spur collaboration and innovation but often have exactly the opposite effect. Here’s how to harness their lost promise of productivity.


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Cisco v. Zoom: Who makes the better collaboration room system?

After trying both Zoom Room and Cisco Webex Room Kit, Truebeck Construction found Cisco's single-vendor collaboration room system cost significantly less and was easier to manage.


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Kaiser Permanente reduces patient mortality with predictive analytics

The managed care consortium's Advance Alert Monitor early warning system uses predictive analytics to identify patients at risk of deterioration within the next 12 hours.


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10 IT modernization mistakes to avoid

Modernizing IT takes more than just replacing old tech with newer models. It requires a nuanced strategy that considers business needs and objectives alongside technical capabilities.


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6 tips for ITIL implementation success

ITIL adoption requires more than software and tools. You need a bold strategy that aligns IT service with corporate goals and encourages employee and stakeholder buy-in.


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Summer 2019: Digital leaders level up

While some companies flirt with digital transformation, experimenting with one-off projects, others make it a key pillar of their enterprise business strategies. Read on to see how some 2019 CIO 100 award-winning organizations are...


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What is ITSM? Managing IT to serve business needs

IT service management (ITSM) is a set of policies, processes and procedures that helps businesses build structure around the lifecycle of IT services, from creation to management and upkeep.