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Dreamforce 2019: Salesforce gives CRM ‘single source of truth’

At its annual customer conference, Salesforce.com introduced Customer 360 Truth and a curiously British-sounding Einstein that your customers can now access.


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Your personal advisory board: The secret to a great career

A personal advisory board can advise, counsel and champion you through all stages of your IT career. Here’s how to create your own.


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IDG Contributor Network

How human-centered design is driving digital health

Healthcare tech has mostly focused on designing systems for claiming federal incentives in the past decade. Design thinking stands this logic on its head.


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IDG Contributor Network

Plan the work, execute the work

In our jobs, it’s not enough to be busy, we need to be productive. By being deliberate about choosing what to work on, we can make real strides for our product, our businesses and ourselves.


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Inside HPE’s massive S/4HANA consolidation

Taking a top-down approach is the key to ERP consolidation success, says HPE SVP and CIO Archana Deskus. Unless the CEO is on board, something this big won’t get done.


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6 tips for an effective IT internship program

A well-run internship program can provide a talent pipeline, help build your brand, and even jumpstart business innovation. Here’s how to ensure your interns are engaged, productive, and singing praise.


CIO Leadership Live

Richard Wiedenbeck, CIO of Ameritas

Podcast Episode 35: Listen now as Richard Wiedenbeck, CIO of Ameritas, and host Maryfran Johnson discuss fintech disruption, the Age of the Customer, enabling the digital business and more.


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The big picture from Tableau Conference 2019

More AI, more preparation, more cloud integration were the key takeaways from the analytics platform maker’s annual event.


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JLL tech transformation emphasizes value of employee experience

As JLL CIO Eddy Wagoner shifts to a digital leadership role, the commercial real estate market is undergoing a seismic shift toward ‘proptech’ amenities aimed at providing an employee-friendly focus.


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9 pitfalls to scaling innovation from pilot to production

From a lack of a handoff plan to a failure to loop in business users at the right time, innovative projects all too often stall when pushed out into the real world. Here’s how to do it right.


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RPA and AI help ADP work smarter and faster

CIO Vipul Nagrath discusses how the payroll software company is leveraging technology to improve the customer experience.


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IDG Contributor Network

Sustainability doesn't work without transparency

Do you know what your current carbon footprint is? If not, how would you go about calculating it? What information do you need?


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Become a certified IoT business leader

IDG Insider Pro and CertNexus are partnering to offer business leaders a course and associated credential to boost collaboration and drive informed IoT business decisions.


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CDO resumes: 4 tips for landing a chief data officer role

Chief data officers are on the rise as businesses embrace data-driven strategies. But you’ll want to follow these four tips to write the perfect CDO resume to get the job.


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7 ways IT can help cut friction from the customer experience

Top-notch CX is a digital business imperative. Here’s how to ensure your organization’s customer and client experience is hassle-free.