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6 business risks of shortchanging AI ethics and governance

By Maria Korolov

The rise of servant leadership

By Stacy Collett

CIOs look to foster innovative IT cultures, post-COVID

By Esther Shein

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Ciena takes aim at the ‘ticket-less’ call center

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The technologist’s classic blunder

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  • Business leaders take aim at the CIO role

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Tableau adds data storytelling to its revamped cloud platform

Tableau adds data storytelling to its revamped cloud platform

The Salesforce company wants to make data more accessible with a set of self-service tools built into its new-look Tableau Cloud platform.
By Charlotte Trueman
6 business risks of shortchanging AI ethics and governance

6 business risks of shortchanging AI ethics and governance

Factors inherent to artificial intelligence and its implementation can have dire ramifications for your company if ethics and governance aren’t baked into your AI strategy.
By Maria Korolov
Ciena takes aim at the ‘ticket-less’ call center

Ciena takes aim at the ‘ticket-less’ call center

The networking services company has turned to Amazon Connect to develop a cloud-based contact center geared for delivering enhanced customer service and reduced costs.
By Paula Rooney
5 tips for building your innovation ecosystem

5 tips for building your innovation ecosystem

If it’s innovation you’re after, look beyond the brand names. Chances are, they’re not as innovative as you may think.
By Nicholas D. Evans
What is ITIL? Your guide to the IT Infrastructure Library

What is ITIL? Your guide to the IT Infrastructure Library

ITIL is a framework of best practices for delivering IT services. ITIL’s systematic approach to ITSM can help businesses manage risk, strengthen customer relations, and build an IT environment geared for growth, scale, and change.
By Sarah K. White and Lynn Greiner

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How to Cultivate a Cloud Culture in Your Organization

How to Cultivate a Cloud Culture in Your Organization

New Regulatory Requirements Will Help Shape Cybersecurity for Finance

New Regulatory Requirements Will Help Shape Cybersecurity for Finance

Broadcom Software Shows Why Zero Trust is Important Everywhere

Broadcom Software Shows Why Zero Trust is Important Everywhere

Future Proof: Technology Solves for Business Value

Future Proof: Technology Solves for Business Value

The rise of servant leadership

The rise of servant leadership

The Great Resignation has ushered out command-and-control style leadership in favor of empathy and empowerment. These tech leaders put those principles into practice.
By Stacy Collett
The technologist’s classic blunder

The technologist’s classic blunder

Steve Jobs fell for it, so did Steve Sewell, founder of Builder.io, among countless others. But avoiding it takes just a simple mindset shift.
By Matthew Tyson
Progressive bridges skills gap with internal coding bootcamp

Progressive bridges skills gap with internal coding bootcamp

Progressive’s in-house IT Programmer Bootcamp reskills select non-tech staff for tech roles, filling organizational skill gaps and enhancing retention by investing in employees’ careers.
By Sarah K. White
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Top 10 Active Directory Security Reports and Alerts You Need
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Four Things to Know when Managing the Office 365 Remote Workforce
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Preparing for Attacks that Seek Total Annihilation
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CIO's live-streamed video interview show. Watch live on LinkedIn. Wednesday, May 18 12 noon ET
CIO's live-streamed video interview show. Watch live on LinkedIn. Wednesday, May 4 12 noon ET
Oracle integrates CDP data in Fusion Cloud for better customer service

Oracle integrates CDP data in Fusion Cloud for better customer service

As enterprises step up efforts to enhance customer experience, Oracle is integrating data from its Unity Customer Data Platform (CDP) into its Oracle Service application, as part of the company’s Fusion Cloud Customer Experience (CX) offering.
By Anirban Ghoshal
D-Wave puts a third quantum computer in the cloud

D-Wave puts a third quantum computer in the cloud

The company is making its third D-Wave Advantage system available via Amazon Braket and has updated its tools to enable enterprises to apply quantum annealing to new optimization problems.
By Peter Sayer
Top 8 predictive analytics tools compared

Top 8 predictive analytics tools compared

Predictive analytics tools comb through your data to divine visions of your business future. Here’s an overview of the wide array of options available today.
By Peter Wayner
Veteran CIO Neal Sample: All architecture is wrong

Veteran CIO Neal Sample: All architecture is wrong

The business executive, technologist, and former champion debater explains why you should go where the data takes you and how to avoid getting too invested in your ideas.
By Dan Roberts
New US CIO appointments, May 2022

New US CIO appointments, May 2022

Congratulations to these “movers and shakers” recently hired or promoted into a new chief information officer role.
By Martha Heller
Redefining the CIO role post-pandemic

Redefining the CIO role post-pandemic

A tumultuous two years have shifted expectations of what IT could and should deliver. Today, CIOs are taking stock and redrawing the boundaries around their role and responsibilities.
By Doug Drinkwater
Lumentum CIO Ralph Loura on adopting a challenger mindset

Lumentum CIO Ralph Loura on adopting a challenger mindset

Having creative tension on your IT team produces “a much more effective outcome than the old IT order-taker kind of role.”
By CIO staff
CIO's Future of Work Summit. Dynamic Work Models. June 14-15, 2022. Register
CIO's Future of Work Summit. Dynamic Work Models. June 14-15, 2022. Register

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