case studySteps Gerresheimer takes to transform its ITCIO Zafer Nalbant explains what the medical packaging manufacturer does to modernize its IT through AI, automation, and hybrid cloud. By Jens Dose29 Nov 20236 minsCIOSAPServiceNow case study Germany’s ITZBund is moving federal IT into the cloudBy Wolfgang Herrmann24 Nov 20235 minsCIOCloud ManagementMulti Cloudcase study A forensic look to modernize tech at South Africa’s SIUBy Joanne Carew23 Nov 20237 minsCIOMicrosoftCloud Management featureIHG maximizes hospitality with multicloudBy Paula Rooney 17 Nov 20236 minsTravel and Hospitality IndustryMulti CloudDigital Transformation interviewThe Hartford CIO Deepa Soni on transforming at scale By Dan Roberts 16 Nov 20236 minsInsurance IndustryDigital TransformationIT Leadership featureWe’re all becoming software CIOs — a role Red Hat CIO Jim Palermo knows wellBy Martha Heller 15 Nov 20237 minsCIOSoftware DeploymentMarketing feature12 strategic tips CIOs can learn from tech vendor CTOsBy Esther Shein 13 Nov 202314 minsCTODigital TransformationIT Strategy opinion10 digital transformation roadblocks — and 5 tips for overcoming themBy Supantha Banerjee 13 Nov 20237 minsDigital TransformationIT StrategyIT Leadership case study4 ways ICA rebuilds and cleans up IT By Karin Lindstrom 10 Nov 20236 minsCIORetail IndustryCloud Management Articlescase studyLufthansa’s digital future takes flight with ‘Digital Hangar’The airline’s new digital-focused business unit is adopting a cross-functional, product-centric approach to enhancing the customer experience, with hubs across Europe.By Mark Chillingworth 27 Oct 2023 7 minsTravel and Hospitality IndustryIT Training Digital TransformationfeatureHow Whirlpool's CIO makes digital business models run end to endDuring a recent CIO Leadership Live session, Danielle Brown, SVP and CIO of household appliance giant Whirlpool, detailed how collaborative teams and data management are integral to both product leadership and the entire customer journey.By CIO staff 25 Oct 2023 6 minsCIOData GovernanceDigital Transformationopinion7 sins of digital transformationEven as business drivers for transformation evolve, some things stay the same — and that includes the outcome-derailing habits CIOs too often fall prey to. 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Pratt 23 Oct 2023 13 minsDigital TransformationIT StrategyIT LeadershipbrandpostSponsored by Discover® Financial Services3 keys to enabling open source innovation at your companyExplore 3 ways that Discover Financial Services embraces an open-first strategy—and hear how we used these to build our first open-source project.By Andy Smith, Distinguished Engineer and Director of the Open Source Program Office at Discover, and Dan Gisolfi, Distinguished Engineer, Head of Innovation 20 Oct 2023 5 minsDigital TransformationbrandpostSponsored by DataXstreamManaging and fulfilling complex, high-volume B2B ordersBefore an organization can enable omnichannel for B2B transactions, they need to be able to manage, process, and fulfill these complex orders effectively and efficiently.By Jeff Miller 20 Oct 2023 4 minsDigital TransformationfeatureAllstate’s cloud-first approach to digital transformation pays offThe insurer is going cloud native by rebuilding its core applications to align with next-generation business processes tailored to enhance and accelerate the customer experience.By Paula Rooney 20 Oct 2023 6 minsInsurance IndustryDigital TransformationCloud ComputingbrandpostSponsored by HuaweiHUAWEI eKit makes digital business easy for distributors By Huawei 20 Oct 2023 4 minsDigital TransformationfeatureInside Walmart’s generative AI journeyBen Peterson, head of People Product, shares how the Fortune One retailer went from vision to viable with its gen AI My Assistant in sixty days.By Michael Bertha 19 Oct 2023 8 minsRetail IndustryGenerative AIDigital TransformationfeaturePredictive analytics helps Fresenius Medical Care anticipate dialysis complicationsFresenius Medical Care has developed a predictive model using machine learning and cloud computing to help proactively identify when kidney dialysis patients might be suffering a potentially life-threatening complication.By Thor Olavsrud 18 Oct 2023 6 minsCIO 100Healthcare IndustryPredictive Analyticscase studyHow digital turned Nationale-Nederlanden into an omnichannel companyWith a focus on providing exceptional customer service and generating initiatives to modernize the business, Nationale-Nederlanden is seeing the benefits of digitalizing all its sales and after-sales processes — part of a broadscale transformation effort that began in 2015.By Nuria Cordon 18 Oct 2023 6 minsInsurance IndustryDigital TransformationIT StrategybrandpostSponsored by HuaweiDawn of a new day for Africa: building a modern digital economyAfrica is reshaping itself as a new economic powerhouse by harnessing the power of digital transformation.By Colin Hu, President of Enterprise & Cloud, Huawei Northern Africa 18 Oct 2023 6 minsCritical InfrastructureDigital Transformation Show more Show less View all Resources whitepaper The Future State of Omni-Channel Customer Communications This white paper examines the future state of omni-channel customer communications and reviews best practices businesses can use to create omni-channel communications at scale. The post The Future State of Omni-Channel Customer Communications appeared first on Whitepaper Repository. By OpenText 20 Feb 2023IT Governance FrameworksIT ManagementService Management Software whitepaper Hyperconverged Infrastructure for Dummies – 2nd HPE SimpliVity Special Edition By HPE and Hiperdist 17 May 2021Digital TransformationHyperconverged InfrastructureInfrastructure Management whitepaper HPE Nimble Storage dHCI vs. Dell EMC VxRail By HPE and Hiperdist 17 May 2021Digital TransformationHyperconverged InfrastructureInfrastructure Management View all Podcasts podcastsSponsored by HP Inc.The Razor's EdgeWelcome to The Razor’s Edge, a podcast series that examines “IT Services for the New Way to Work,” brought to you by CIO.com in partnership with HP, Inc. In this series, technology experts will provide you with unique insights into the challenges associated with digital transformation and how innovative, cloud-based services, solutions, and software can help you plan and prepare for what lies ahead.4 episodesDigital Transformation Ep. 04 Episode 4: Personas and Technology Solutions 22 Jul 202234 mins IT Leadership Ep. 03 Episode 3: Busting Some BYOD Myths 01 Jul 202239 mins IT Leadership Video on demand videoWhy do tech modernization efforts often fail?Recent incidents around companies and government organizations suffering shutdowns due to legacy and outdated technology systems is shining a spotlight on the problems around modernization. Richard Wiedenbeck, Chief Technology & Transformation Officer at insurer Ameritas, chats with Keith about the obstacles that many organizations face in trying to modernize their systems. 13 Jun 2023 49 minsDigital TransformationInfrastructure ManagementIT Leadership See all videos Explore a topic Analytics Careers Cloud Computing Enterprise Applications IT Leadership IT Management IT Operations Industry Security Artificial Intelligence Data Management Data Center Vendors and Providers Networking Software Development View all topics All topics Close Analytics Careers Cloud Computing Enterprise Applications IT Leadership IT Management IT Operations Industry Security Artificial Intelligence Data Management Data Center Vendors and Providers Networking Software Development Business Operations Emerging Technology IT Strategy Innovation Diversity and Inclusion Project Management Generative AI Show me morePopularArticlesPodcastsVideos feature 8 change management questions every IT leader must answer By Stephanie Overby 30 Nov 202310 mins Change ManagementChange ManagementIT Operations feature CIO Darlene Taylor’s formula for success: Listen, drive, care By Michael Bertha 30 Nov 20236 mins Automotive IndustryIT Leadership news MENA IT Spending to Grow 4% in 2024 By Andrea Benito 30 Nov 20232 mins Artificial Intelligence podcast CIO Leadership Live Australia with Noel Toal, Chief Information Officer, DPV Health 28 Nov 202327 mins CIO Leadership Live podcast It's a Wrap: Maryfran Johnson, host of CIO Leadership Live & CEO of Maryfran Johnson Media 22 Nov 202325 mins CIO Leadership Live podcast CIO Leadership Live Australia with Michael Fagan, Chief Transformation Officer, Village Roadshow 21 Nov 202329 mins CIO Leadership Live video CIO Leadership Live Australia with Noel Toal, Chief Information Officer, DPV Health 28 Nov 202327 mins CIO Leadership Live video CIO50 Middle East Awards: IT Team of the Year – Kent 27 Nov 202312 mins CIO Leadership Live video CIO50 Middle East Awards: Visionary of the Year – Hoda A. 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