Enterprise Applications

6 most underhyped technologies in IT — plus one that’s not dead yet

AI has sucked all the air out of the room of late, but the tech that makes AI possible, keeps the business humming, and advances the core mission of IT and the business too often goes overlooked, unused, and underfunded.

By Mary K. Pratt

20 Nov 20239 mins

ITILData GovernanceERP Systems

ServiceNow boasts industry-first gen AI general availability with Vancouver release of Now

By Peter Sayer

20 Sep 20236 mins

CIOSoftware ProvidersZero Trust

Oracle’s Fusion Cloud CX, ERP, and SCM get generative AI features

By Anirban Ghoshal

19 Sep 20236 mins

OracleGenerative AIHuman Resources

Articles

CIOs are bullish on the possibilities for generative AI: report

Generative AI is pushing AI technology into the enterprise mainstream, according to a just-released survey of senior executives.

By Jon Gold

18 Jul 2023 3 mins

Generative AIEnterprise Applications

Microsoft offers Dynamics users fresh incentives to move to the cloud

A new incentive program could help Microsoft convert the majority of its customers still running Dynamics on premises, especially those interested in leveraging generative AI, analysts said.

By Anirban Ghoshal

18 Jul 2023 3 mins

SaaSEnterprise Applications

Why is Salesforce hiking prices, and how does it affect customers?

Inflation and pressure to recoup costs and fuel revenue is driving Salesforce's first price increase in seven years. Here's why, and how it will impact customers.

By Anirban Ghoshal

13 Jul 2023 5 mins

CRM SystemsEnterprise Applications

What is Oracle’s generative AI strategy?

Oracle’s three-tier strategy to take on rival cloud service providers — AWS, IBM, Google Cloud, and Microsoft — includes its OCI Supercluster, partnership with Cohere, and addition of generative AI assistants to its SaaS offerings.

By Anirban Ghoshal

06 Jul 2023 6 mins

IT StrategyArtificial IntelligenceEnterprise Applications

IBM to buy Apptio for $4.6B to help companies optimize IT spend

The Apptio acquisition will help IBM compete with rival cloud services providers such as AWS, Google Cloud, Microsoft and Oracle, which offer their own expense tracking tools.

By Anirban Ghoshal

26 Jun 2023 4 mins

Technology IndustryFinance and Accounting SystemsMergers and Acquisitions

AWS invests $100 million in new Generative AI Innovation Center

The new center, which will offer free workshops and training, is expected to help enterprises accelerate the development of generative AI-based applications while promoting AWS technology.

By Anirban Ghoshal

22 Jun 2023 2 mins

Generative AIArtificial IntelligenceEnterprise Applications

Informatica acquires Privitar to boost data access management

The acquisition will augment Informatica’s IDMC platform, which will combine Privitar’s data access management capabilities along with Informatica’s Claire AI engine to automate application of policy-based privacy and access controls.

By Anirban Ghoshal

14 Jun 2023 2 mins

Generative AIArtificial IntelligenceData Management

NetSuite ERP gets account reconciliation feature from Oracle Fusion Cloud EPM

The new feature, which is expected to automate the reconciliation process for all balance sheet accounts and improve global auditability, was built on Oracle’s Fusion Cloud Enterprise Performance Management.

By Anirban Ghoshal

14 Jun 2023 2 mins

NetSuiteOracleEnterprise Applications

Salesforce is stressing trust and security features as it unveils its new AI Cloud, but it's not very different from existing offerings, and analysts feel there could be few takers for the pricey AI cloud starter pack.

By Anirban Ghoshal

13 Jun 2023 8 mins

Generative AICRM SystemsArtificial Intelligence

Salesforce' Marketing and Commerce GPT to help build personalized services

The new generative AI based services take advantage of the company’s Data Cloud and proprietary Einstein GPT, Salesforce said.

By Anirban Ghoshal

08 Jun 2023 5 mins

Salesforce.comGenerative AICRM Systems

Salesforce CEO Benioff shakes up executive team with new hires

Six months after the company lost its co-CEO and announced it was laying off 10% of its global workforce, Salesforce’s top team is undergoing a major personnel change.

By Charlotte Trueman

07 Jun 2023 3 mins

Technology IndustryEnterprise Applications

Making sense of SAP RISE: 4 key considerations

Here’s what CIOs should keep in mind as they evaluate RISE and its implications ahead of SAP’s 2027 deadline to move off SAP ECC, including the key tactics SAP will use to push them toward RISE.

By Chip Hanna

24 May 2023 7 mins

SAPEnterprise Applications