featureCIOs set their agendas to achieve IT’s ultimate balancing actEnsuring operational excellence versus accelerating business growth has long been a conundrum (and trade-off) for IT. Greater prominence and honed IT strategies have today’s IT leaders better positioned to finally strike the right balance. By Esther Shein09 Oct 202312 minsIT StrategyInnovationIT Leadership feature Salesforce IT injects generative AI to ease its massive datacenter migrationBy Paula Rooney06 Oct 20236 minsRed HatGenerative AIArtificial Intelligenceinterview How Mapfre gets cloud to coexist with its tech model ambitionsBy Esther Macias20 Sep 20239 minsCIOInsurance IndustryDatabase Design interviewHow Huber spurs innovation in a historically decentralized business By Martha Heller 23 Aug 20236 minsCIOEnterpriseCloud Management interviewBroadcom’s Andy Nallappan on what cloud success really looks likeBy Martha Heller 31 May 20238 minsTechnology IndustryIT StrategyCloud Computing featureA CIO’s first rule for automation: Have a clear business caseBy Linda Rosencrance 02 Mar 20238 minsCIOMachine LearningBusiness IT Alignment featureMaking the most of MLOpsBy Maria Korolov 26 May 202211 minsMachine LearningMachine LearningMachine Learning brandpostSponsored by AVEVAFuture O&G: Using unified operations to boost productivity and profitability 07 Feb 20224 minsIT Operations feature3 areas where AIops excels — and 2 where it still falls shortBy Robert Scheier 21 Jan 20229 minsMachine LearningArtificial IntelligenceIT Operations Articles Show more Show less View all Resources whitepaper The Future State of Omni-Channel Customer Communications This white paper examines the future state of omni-channel customer communications and reviews best practices businesses can use to create omni-channel communications at scale. The post The Future State of Omni-Channel Customer Communications appeared first on Whitepaper Repository. By OpenText 20 Feb 2023IT Governance FrameworksIT ManagementService Management Software whitepaper Hyperconverged Infrastructure for Dummies – 2nd HPE SimpliVity Special Edition By HPE and Hiperdist 17 May 2021Digital TransformationHyperconverged InfrastructureInfrastructure Management whitepaper HPE Nimble Storage dHCI vs. Dell EMC VxRail By HPE and Hiperdist 17 May 2021Digital TransformationHyperconverged InfrastructureInfrastructure Management View all Explore a topic Analytics Careers Cloud Computing Enterprise Applications IT Leadership IT Management Industry Security Artificial Intelligence Data Management Data Center Vendors and Providers Networking Software Development Business Operations View all topics All topics Close Analytics Careers Cloud Computing Enterprise Applications IT Leadership IT Management Industry Security Artificial Intelligence Data Management Data Center Vendors and Providers Networking Software Development Business Operations Emerging Technology Digital Transformation IT Strategy Innovation Diversity and Inclusion Project Management Generative AI Show me morePopularArticlesPodcastsVideos brandpost Sponsored by Freshworks When your AI chatbots mess up By Paul Gillin 08 Dec 20234 mins Generative AI brandpost Sponsored by Dell New research: How IT leaders drive business benefits by accelerating device refresh strategies 08 Dec 20233 mins Infrastructure Management case study Toyota transforms IT service desk with gen AI By Thor Olavsrud 08 Dec 20237 mins Employee ExperienceGenerative AIICT Partners podcast CIO Leadership Live Middle East with Amna Al-Balushi, Chief Information Security Officer, Bank Nizwa 06 Dec 202329 mins CIO Leadership Live podcast Salesforce CIO Juan Perez on transforming logistics with genAI 06 Dec 202362 mins CIO Leadership Live podcast CIO Leadership Live Canada with Adam Ennamli, Chief Risk Officer, General Bank of Canada 06 Dec 202317 mins CIO Leadership Live video CIO Leadership Live Middle East with Amna Al-Balushi, Chief Information Security Officer, Bank Nizwa 06 Dec 202329 mins CIO Leadership Live video Salesforce CIO Juan Perez on transforming logistics with genAI 06 Dec 202362 mins CIO Leadership Live video CIO Leadership Live Canada with Adam Ennamli, Chief Risk Officer, General Bank of Canada 06 Dec 202317 mins CIO Leadership Live