Latest from todayFeature6 signs it’s time to restructure your IT organizationAn outdated, underperforming IT function that’s mismatched with business goals needs to be overhauled before it’s too late. 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Definitions, benefits, challenges, processes, adviceOutsourcing can bring big benefits, but risks and challenges abound when negotiating and managing outsourcing relationships. Here’s what you need to know to ensure your IT outsourcing initiatives succeed.By Stephanie Overby 25 Nov 2022 IT StrategyOutsourcingIT LeadershipFeatureWhat is enterprise architecture? A framework for transformationEnterprise architecture is the process by which organizations standardize and organize IT infrastructure to align with business goals. These strategies support digital transformation, IT growth, and the modernization of IT.By Sarah K. White 23 Nov 2022 IT Governance FrameworksEnterprise ArchitectureIT StrategyTip10 tips for running a world-class innovation contestAddressing key steps to structure an annual innovation contest, based on culture and core values, that strengthens best practices.By Nicholas D. Evans 22 Nov 2022 IT StrategyInnovationFeatureIT leaders take charge of customer experienceWith customer experience (CX) a central tenet for successful digital transformation, IT leaders are evolving their organization’s CX capabilities to deliver impressive results.By Mary Pratt 21 Nov 2022 IT StrategyIT LeadershipFeature8 reasons why digital transformations failLack of vision, leadership support, and long-term commitment are just a few of the ways that digital transformation journeys take wrong turns or fizzle out.By Esther Shein 14 Nov 2022 Digital TransformationIT StrategyIT LeadershipFeatureProduct-based IT: A blueprint for successEstablishing product ownership, embracing agile, and nurturing the right tech and business talent are part of the success formula for transforming IT organizations and service delivery models.By Beth Stackpole 07 Nov 2022 IT StrategyIT LeadershipFeatureImplementation partners get strategic — so should CIOs’ use of themSeeking to become more transformational, implementation partners are evolving. Here’s how IT leaders can leverage this shift without introducing more risk. By Yashvendra Singh 05 Oct 2022 IT StrategyFeatureWhat IT will look like in 2025Forward-thinking CIOs are mapping out three-year plans that anticipate newly mainstreamed tech, blended teams, democratized IT, and more emphasis on integration, orchestration, and business results.By Mary Pratt 03 Oct 2022 IT StrategyEmerging TechnologyIT LeadershipFeature7 KPIs for customer-centric ITBecoming truly customer-centric requires access to deep insights and rapid action. KPIs are the tools that help IT discover what external and internal customers really want.By John Edwards 20 Sep 2022 IT StrategyIT LeadershipNewsIT budgets remain solid, despite tech industry headwindsWhile war and supply chain disruptions cause headaches for vendors, demand for IT products and services remains high.By Jon Gold 19 Sep 2022 Technology IndustryIT StrategyBudgetingNews AnalysisTop 10 strategic technology trends for 2023: GartnerGartner has revealed its top 10 strategic technology trends for 2023, which focus on three themes: optimize, scale and pioneer.By Samira Sarraf 14 Sep 2022 IT StrategyNewsEase of implementation, ROI dominate software buying decisions: reportThe B2B software buying process is becoming increasingly complex due to challenges such as changes in buying teams and increasing use of software marketplaces.By Anirban Ghoshal 14 Sep 2022 IT StrategySoftware Licensing Show more Show less View all Resources Whitepaper The Future State of Omni-Channel Customer Communications This white paper examines the future state of omni-channel customer communications and reviews best practices businesses can use to create omni-channel communications at scale. The post The Future State of Omni-Channel Customer Communications appeared first on Whitepaper Repository. By OpenText 20 Feb 2023 IT Governance Frameworks IT Management Service Management Software Whitepaper Addressing Top Five Challenges of Deploying a Comprehensive Disaster Recovery Solution By VMware 28 Jun 2022 Business Continuity Data Center Disaster Recovery Whitepaper A new approach to evaluating ERP By Microsoft 10 Feb 2022 Enterprise Applications Enterprise Search IT Governance Frameworks View all Podcasts Podcasts Essential Connections: The Business Owner’s Guide to Growth During Economic Uncertainty Join leading executives at GoTo as they share insights and actionable steps for business owners and IT leaders to help future-proof their businesses. This podcast series helps small and mid-size businesses manage their essential connections by leveraging IT, Customer and Employee Experience, Marketing, and HR to grow their organizations, even in an uneasy economic landscape. 5 episodes IT Strategy Ep. 05 Episode 5: Customer centricity: The Great Differentiator 06 Dec 2022 22 mins Small and Medium Business IT Leadership Ep. 04 Episode 4: Keeping Teams Together in a Digital and Distributed Workplace 29 Nov 2022 21 mins Small and Medium Business IT Leadership Explore a topic Analytics Careers Cloud Computing Enterprise Applications IT Leadership IT Management IT Operations Industry Security Artificial Intelligence Data Management Data Center Vendors and Providers Networking Software Development View all topics All topics Close Analytics Careers Cloud Computing Enterprise Applications IT Leadership IT Management IT Operations Industry Security Artificial Intelligence Data Management Data Center Vendors and Providers Networking Software Development Business Operations Emerging Technology Digital Transformation Innovation Diversity and Inclusion Project Management Show me morePopularArticlesPodcasts Feature The RACI matrix: Your blueprint for project success By Bob Kantor 14 Sep 2022 IT Governance FrameworksProject Management ToolsIT Leadership How-To What is an SLA? Best practices for service-level agreements By Stephanie Overby, Lynn Greiner and Lauren Gibbons Paul 05 Jul 2017 Technology IndustryIT StrategyOutsourcing Feature The 10 most in-demand tech jobs for 2023 — and how to hire for them By Sarah K. White 06 Jan 202310 mins IT JobsStaff ManagementCareers podcast CIO Leadership Live with George Eapen, Group Chief Information Officer at Petrofac 07 Feb 202318 mins CIO Leadership Live podcast CIO Leadership Live with Marc Hale, Chief Technology Officer, AIA NZ 07 Feb 202321 mins CIO Leadership Live podcast CIO Leadership live with Derek Cullen, CIO of Stikeman Elliott 19 Jan 202321 mins CIOCIO Leadership Live