case studySteps Gerresheimer takes to transform its ITCIO Zafer Nalbant explains what the medical packaging manufacturer does to modernize its IT through AI, automation, and hybrid cloud. By Jens Dose29 Nov 20236 minsCIOSAPServiceNow feature 10 things keeping IT leaders up at nightBy Mary K. Pratt27 Nov 202312 minsIT StrategyIT Leadershipopinion 7 steps for turning shadow IT into a competitive edgeBy Isaac Sacolick21 Nov 20239 minsBusiness IT AlignmentIT GovernanceIT Strategy feature12 strategic tips CIOs can learn from tech vendor CTOsBy Esther Shein 13 Nov 202314 minsCTODigital TransformationIT Strategy opinion10 digital transformation roadblocks — and 5 tips for overcoming themBy Supantha Banerjee 13 Nov 20237 minsDigital TransformationDigital TransformationDigital Transformation interviewWhat Duxbury Networking’s CIO does to balance head with heart By Joanne Carew 03 Nov 20235 minsCIOBusiness Process ManagementIT Skills featureCIOs still grapple with what gen AI can do for the enterpriseBy Pat Brans 01 Nov 20238 minsGenerative AIPredictive AnalyticsSupply Chain feature8 ways IT can help supercharge your sales teamBy John Edwards 31 Oct 20238 minsSalesforce.comCRM SystemsMarketing Software opinion7 sins of digital transformationBy Isaac Sacolick 24 Oct 202311 minsBusiness IT AlignmentDigital TransformationIT Strategy Articlesfeature12 ‘best practices’ IT should avoid at all costsFrom telling everyone they’re your customer to establishing SLAs, to stamping out ‘shadow IT,’ these ‘industry best practices’ are sure to sink your chances of IT success.By Bob Lewis 28 Sep 2023 9 minsCIOIT StrategyCareersinterviewQualcomm’s Cisco Sanchez on structuring IT for business growthThe SVP and CIO takes a business model first approach to establishing an IT strategy capable of fueling Qualcomm’s ambitious growth agenda.By Dan Roberts 28 Sep 2023 13 minsIT StrategyIT Leadershipfeature6 IT rules worth breaking — and how to get away with itIT is a discipline of policies, protocols, and firm guidelines. But sometimes breaking bad is the only logical thing to do. Here’s how to do so while mitigating risks.By John Edwards 26 Sep 2023 8 minsIT StrategyIT LeadershipIT Managementfeature10 digital transformation questions every CIO must answerImpactful DX requires a business-centric approach supported by the right skills, culture, and strategy. Here’s how to assess whether your digital journey is on the path to success.By Mary K. Pratt 25 Sep 2023 12 minsDigital TransformationIT StrategyIT LeadershipfeatureRockwell Automation makes shift to ‘as-a-service’ modelFacing increasing competition from cloud hypervisors that see manufacturing as prime for disruption, the industrial automation giant has undertaken a major transformation to add subscription software services to its core business.By Paula Rooney 25 Sep 2023 6 minsManufacturing IndustryDigital TransformationIT Strategyopinion6 deadly sins of enterprise architectureEA is a complex endeavor made all the more challenging by the mistakes we enterprise architects can’t help but keep making — all in an honest effort to keep the enterprise humming.By Peter Wayner 21 Sep 2023 9 minsEnterprise ArchitectureIT StrategySoftware Developmentfeature12 most popular AI use cases in the enterprise todayFrom chatbots to predictive maintenance, companies across every industry are putting AI to work to deliver business value. Here’s where AI is having its greatest impact.By Sarah K. White 19 Sep 2023 10 minsChatbotsPredictive AnalyticsIT Strategyfeature7 tough IT security discussions every IT leader must haveSecurity is on every IT leader’s mind, so why not discuss the latest threats and response tactics with colleagues and business partners who can share helpful, actionable insights?By John Edwards 06 Sep 2023 8 minsIT StrategySecurityopinionThe ‘IT Business Office’: Doing IT’s admin work rightDon’t run IT like a business. Do run it in a businesslike way. Establishing an administrative group within IT can help alleviate IT’s bureaucratic burden. By Bob Lewis 05 Sep 2023 5 minsIT Strategyfeature6 trends fueling the rise of self-service ITSelf-service IT is evolving and maturing, empowering end users to solve a wider range of IT issues without direct IT involvement than ever before. By John Edwards 29 Aug 2023 8 minsBusiness IT AlignmentIT StrategyTech SupportopinionYour AI journey: Destined for the ditch?The rapid rise of artificial intelligence expectations has IT leaders at a crossroads — whether they know it or not. Those who choose value creation over narrative now will better control their company’s AI destination.By Thornton May 29 Aug 2023 5 minsGenerative AIDigital TransformationIT StrategyinterviewHow Huber spurs innovation in a historically decentralized business With IT/OT convergence, digital technologies, and the growing importance of data, Huber CIO Dwain Wilcox leads the creation of a cross-functional, cross-business innovation engine.By Martha Heller 23 Aug 2023 6 minsCIOEnterpriseCloud Management Show more Show less View all Resources whitepaper The Future State of Omni-Channel Customer Communications This white paper examines the future state of omni-channel customer communications and reviews best practices businesses can use to create omni-channel communications at scale. The post The Future State of Omni-Channel Customer Communications appeared first on Whitepaper Repository. By OpenText 20 Feb 2023IT Governance FrameworksIT ManagementService Management Software whitepaper Hyperconverged Infrastructure for Dummies – 2nd HPE SimpliVity Special Edition By HPE and Hiperdist 17 May 2021Digital TransformationHyperconverged InfrastructureInfrastructure Management whitepaper HPE Nimble Storage dHCI vs. Dell EMC VxRail By HPE and Hiperdist 17 May 2021Digital TransformationHyperconverged InfrastructureInfrastructure Management View all Podcasts podcastsSponsored by GoToEssential Connections: The Business Owner’s Guide to Growth During Economic UncertaintyJoin leading executives at GoTo as they share insights and actionable steps for business owners and IT leaders to help future-proof their businesses. 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