Analyses

data funnels with money coin monetization of data funnel
executive looking through binoculars recruiter job search talent

Out of place, in the middle of nowhere: a jet airplane in a dense forest

3 CRM use cases: Which is right for you?

Let's look at the big three CRM use cases from 50,000 feet so you can see where your organization’s processes and people fit.

open office workplace

Are open-office plans sexist?

A study from U.K. researchers shows how open-office plans can be subtly — and overtly — sexist.

piggy bank on top of a calculator

3 reasons CRM financial analysis always fails

A smart person once said, 'As long as you're asking the wrong questions, it doesn't matter what answers you come up with.' When it comes to making the business case for CRM, the CFO is likely to ask too many of the wrong questions.

intro healthcare technologies for ma

8 technologies driving health care M&As

Forty-eight percent of respondents to a West Monroe survey cited using technology to disrupt incumbents as one of their top drivers for making health care acquisitions. Here’s a look at what they’re buying.

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CIO Leadership Live with Cynthia Stoddard of Adobe | Ep 10

How data strategy, automation and AI impact the new IT roles at Adobe.

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CIO Leadership Live with Jack Clare of Dunkin' Brands | Ep 9

How the company is striving to improve customers' drive-through experience.

2016 digital transformation

What does it mean to be a “digital business”?

IDG research looks at how organizations are using digital transformation initiatives to drive future business.

gender pay gap inequality

The hidden truths of IT’s gender pay gap

The gender pay gap in IT is real. But delve deeper into the data, and the underlying reasons for pay inequity — discrepancies in roles, leadership and opportunities — come to light.

mobile business montage communication

Is your digital transformation mobile-first? It should be

Smart adoption of mobile provides an opportunity to move out of platform- and device-specific siloes and toward a flexible and adaptable computing environment.

leading fistful of dollars budgets money

Your IT resolution for 2018: Build better budget habits

At this point in the year, you've likely abandoned all of your New Year's resolutions. But there's one you should stick with: rethinking the IT budget.

leading digital transformation puppet

4 things successful CIOs know about digital transformation

IDC estimates spending on digital transformation will exceed $2 trillion in 2019; 40 percent of all technology spending will be for digital transformation technologies.

machine learning ai artificial intelligence

6 reasons to pump the brakes on AI

Artificial intelligence is wending its way into business processes. But CIOs should pause and research the potential business impact of AI tools — both good and bad.

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