Analyses

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IBM service will use Watson to unlock data insights from video

A new IBM Cloud service, slated for release later this year, will use the power of machine learning and artificial intelligence to generate metadata from video and help media and entertainment companies deliver customized content to...

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How Brexit will impact global CIOs and IT services

Global CIOs must begin planning now for the impact of Brexit on their IT services and outsourcing strategies.

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How Snap is caving in to post-IPO pressures

Snap is making itself accountable to shareholders by reprioritizing its decisions for growth. These changes impact company culture and the entire user experience.

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2 big mistakes CIOs make with digital strategy

The usual project- and budget-oriented approach to IT investment doesn’t work for today’s digital transformations, according to a Forrester Research report. To learn how to get digital transformation right, download this free 16-page...

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Acquisition signals increasing role of AI in outsourcing

Genpact’s plan to purchase Rage Frameworks represents an evolution in IT automation and business process services – moving from improving back-office functions to enabling true digital transformation.

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Questions to ask before choosing an automation partner

Intelligent automation has the potential to transform outsourcing engagements, but customers should do their due diligence before choosing their partners.

HP Pavilion x360 hybrid

5 tips to help you find the right hybrid tablet

There's a hybrid device for everyone, but to find the model that is right for you, consider these five things before you buy.

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Think twice before you hire a chief AI officer

Is it time for companies to install a chief artificial intelligence officer to manage machine learning, natural language processing and associated efforts?

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AWS, Microsoft and Google take different paths to the cloud

CIOs concerned about betting too heavily on a single vendor for cloud services hear pitches from the industry’s leading vendors.

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Edge computing will blow away the cloud

Self-contained devices, such as autonomous vehicles, drones and IoT devices, will push out cloud services as more computing moves to the edge, say venture capitalists.

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How Trillium Precise enhances customer interaction and satisfaction

The Trillium Precise data-as-a-service product is a data quality and enrichment offering that’s designed to provide single view of your customers enhancing identification, communication and interaction.

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Why Facebook is overhauling video (again)

Facebook wants to become a premier outlet for video and it's making a series of aggressive moves to attract bigger audiences and drive more revenue.

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RPA proving its transformational value at Deutsche Bank

Robotic process automation has improved productivity and quality at Deutsche Bank. Robots are intended to augment the bank’s workforce, making employees happier and more efficient.

Agile Project Management

How to institute an agile IT outsourcing process

The outsourcing process doesn’t have to be a marathon if you invest time and effort preparing for a more iterative transaction process.

apple augmented reality2

Why is Apple hyping augmented reality?

Apple CEO Tim Cook is again using his bully pulpit to hype augmented reality and tease the company’s plans. What’s got Cook so fired up about AR?

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Why tech companies are uniting to fight Trump’s immigration ban

The Trump administration’s immigration ban has galvanized unparalleled opposition from tech leaders. However, many businesses that focus on the enterprise are still standing on the sidelines.

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Driving digital strategy with customer journey maps

Download this free Forrester Research report to learn how to optimize the customer experience by basing technology investment decisions on interactions from the customer’s point of view.

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Building the predictive enterprise: What CIOs should tell CEOs about A.I.

Artificial intelligence is a powerful, strategically important technology that can turn your organization into a predictive enterprise. But CIOs need to work with their CEOs to clarify the business case for A.I. Get ready for the A.I....

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How a small film studio uses Facebook data to compete with Hollywood’s heavyweights

A small movie studio, STX Entertainment, is using Facebook data to inform key marketing decisions, content creation and audience targeting.

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How livestreaming video threatens the enterprise

The rise of livestreaming is driving more collaborative workplaces, but it can also expose your business to risk. Just ask the Pittsburgh Steelers.

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