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Analytics

Tableau adds data storytelling to its revamped cloud platform

By Charlotte Trueman

6 business risks of shortchanging AI ethics and governance

By Maria Korolov

Top 8 predictive analytics tools compared

By Peter Wayner
10 customer experience strategies IT should target next
Feature

10 customer experience strategies IT should target next

CIO are increasingly being asked to help attract, manage and support customers. These technologies and practices can help enhance your company’s CX and fuel revenue for your digital transformation.
By Mary BranscombeAug, 1 2019
Analytics helps Mercedes-AMG Petronas Motorsport F1 team take pole position
Feature

Analytics helps Mercedes-AMG Petronas Motorsport F1 team take pole position

For Mercedes-AMG Petronas Motorsport, data visualization, predictive analytics, and AI were key to winning its fifth consecutive Formula One World Constructor's Championship in 2018.
By Thor OlavsrudJul, 31 2019
AI’s top use cases today
Feature

AI’s top use cases today

Enterprises are undertaking AI pilots and putting artificial intelligence into production. Here’s where leading organizations are placing their bets — and seeing early results.
By Maria KorolovJul, 24 2019
UNTS focuses on culture, governance to make data work
Feature

UNTS focuses on culture, governance to make data work

Drowning in data it couldn't use, the University of North Texas System adopted an ambitious strategy to build a data-driven culture and the ability to apply analytics to every aspect of its operations.
By Thor OlavsrudJul, 24 2019
Anatomy of an enterprise-scale AI strategy
Feature

Anatomy of an enterprise-scale AI strategy

Looking to move beyond point solutions and proofs of concept? Here’s what it takes to develop to a holistic AI strategy honed for business results.
By Maria KorolovJul, 16 2019
Schrems II: What the latest challenge to transatlantic data transfers means for IT
News

Schrems II: What the latest challenge to transatlantic data transfers means for IT

Austrian lawyer Max Schrems’ first complaint about Facebook’s transfer of his personal data to the U.S. brought down the Safe Harbor data sharing agreement. Now Europe’s highest court is examining his complaint about the use of standard contract clauses for this purpose.
By Peter SayerJul, 12 2019
Identifying high-risk patients with predictive analytics
Feature

Identifying high-risk patients with predictive analytics

NorthShore University HealthSystem's emergency departments leverage data and predictive analytics to help it determine which chest pain patients should be admitted for observation and which patients can be sent home.
By Thor OlavsrudJul, 9 2019
Hermes transforms data infrastructure to speed parcel deliveries
Feature

Hermes transforms data infrastructure to speed parcel deliveries

The UK logistics company changed its data model and moved to the cloud, enabling it to offer a host of new services around parcel delivery.
By Peter SayerJul, 8 2019
Data deletion: Your data strategy’s greatest defense
Feature

Data deletion: Your data strategy’s greatest defense

If data is the new oil, safe handling is essential to avoiding the digital equivalent of a toxic spill. It all begins with a strong data deletion policy.
By Mary BranscombeJul, 3 2019
Workforce analytics: Measuring employee productivity in the agile era
Feature

Workforce analytics: Measuring employee productivity in the agile era

CIOs seeking to quantify employee performance and productivity are turning to analytics with business value benchmarks baked in u2014 but can collaboration and agility be accurately gauged?
By Clint BoultonJul, 2 2019
What it takes to hire top data science talent
Feature

What it takes to hire top data science talent

To attract data science talent, you need a sound data strategy and an established data-driven environment in which data scientists can have an impact and do meaningful work.
By Sarah K. WhiteJun, 28 2019
Analytics success starts with a center of excellence
Analysis

Analytics success starts with a center of excellence

Data-driven organizations accelerate data transformation with an analytics COE.
By Martha RoundsJun, 27 2019
Humanizing the digital experience
Feature

Humanizing the digital experience

As part of their digital transformation, leading organizations find unique ways to make customer interactions more meaningful, seamless, and faster.
By Stacy CollettJun, 24 2019
Leon County Florida saves lives by digitizing hurricane response
Feature

Leon County Florida saves lives by digitizing hurricane response

The county leveraged GIS technology and dashboards in innovative ways to gather and analyze response data during and after Hurricane Michael, saving lives.
By Sharon FlorentineJun, 24 2019
3 fundamentals for supercharging your data strategy
Feature

3 fundamentals for supercharging your data strategy

Modern enterprises are swimming in data. How can they turn that data into a business asset and win buy-in from the organization? It takes a bold strategy and attention to the fundamentals, experts say.
By Kenneth CorbinJun, 21 2019
AI helps Land O' Lakes churn data into sales
Feature

AI helps Land O' Lakes churn data into sales

The Fortune 500 dairy giant is leveraging data and artificial intelligence to optimize pricing, target sales, and forecast future demand.
By Thor OlavsrudJun, 19 2019
What it takes to provide best-in-class customer experience
The Digital CIO

What it takes to provide best-in-class customer experience

By integrating marketing technology and customer contact center systems, companies get a 360-degree view of the customer experience (CX), allowing them to more easily improve it.
By Zeus KerravalaJun, 17 2019
United goes digital to ease overbooked-flight aggravation
Feature

United goes digital to ease overbooked-flight aggravation

The airline's Volunteer Solicitation Program leverages automation, data analytics, and gamification to boost customer satisfaction when flights are overbooked.
By Thor OlavsrudJun, 17 2019
How Salesforce’s Tableau acquisition will impact IT
News Analysis

How Salesforce’s Tableau acquisition will impact IT

The deal is good news for Salesforce.com users, less so for users of Tableau alone.
By Peter SayerJun, 13 2019
Transforming data with Apache Spark
Transformed by Data

Transforming data with Apache Spark

Spark is the ideal big data tool for data-driven enterprises because of its speed, ease of use and versatility. It will help you understand your data quickly and help you make informed decisions faster.
By Craig Brown PhDJun, 3 2019
Companies are gaining clarity about their digital vision
Movers and Shakers

Companies are gaining clarity about their digital vision

More executive committees say they understand how digital impacts their business strategy.
By Martha HellerMay, 29 2019
7 ways to make IT operations more efficient
Feature

7 ways to make IT operations more efficient

Chances are your enterprise's IT operations could use some improvement. Here are tips for getting key services on the fast track to higher performance and cost savings.
By John EdwardsMay, 29 2019
What is a business relationship manager? A key role for bridging the business-IT divide
Feature

What is a business relationship manager? A key role for bridging the business-IT divide

Business relationship managers help integrate IT into the organization by fostering inter-departmental communication and collaboration in service of business goals.
By Sarah K. WhiteMay, 27 2019
6 ways to deal with the great data scientist shortage
Feature

6 ways to deal with the great data scientist shortage

Rather than wait for want ads to go unfilled, organizations should rethink, retrain, reorganize and reach out to fill the data science talent gap.
By Bob ViolinoMay, 22 2019
6 tips for facilitating ethical AI in the enterprise
Feature

6 tips for facilitating ethical AI in the enterprise

As the clamor for so-called “ethical AI” nears its crescendo, consultants recommend steps for creating fair and balanced algorithms. Hint: There’s no magic bullet.
By Clint BoultonMay, 14 2019
6 tips for working with AI vendors
Feature

6 tips for working with AI vendors

For most organizations, DIY artificial intelligence is out of reach. Here’s how to cut through the hype and create business value with off-the-shelf AI.
By Maria KorolovMay, 2 2019
5 ways IBM Cognos Analytics is transforming business
Feature

5 ways IBM Cognos Analytics is transforming business

IBM's Cognos Analytics has integrated the artificial intelligence capabilities of IBM Watson Analytics. Here’s how five organizations are using Cognos Analytics to transform their operations.
By Thor OlavsrudMay, 1 2019
The 12 dark secrets of data science
Opinion

The 12 dark secrets of data science

From hidden costs to highly suspect conclusions, data science is not without its detractions and limitations — despite the ongoing hype.
By Peter WaynerApr, 30 2019
Data governance – Proving value
Agile Innovations in Data Management

Data governance – Proving value

How exactly does data governance make a difference?
By Nancy CoutureApr, 29 2019
What is a business analyst? A key role for business-IT efficiency
Feature

What is a business analyst? A key role for business-IT efficiency

Business analyst help guide businesses in improving processes, products, services and software through data analysis. These agile workers straddle the line between IT and the business to help bridge the gap and improve efficiency.
By Mary K. Pratt and Sarah K. WhiteApr, 17 2019
Top 15 data science professional development certificates
Feature

Top 15 data science professional development certificates

You don’t need to go back to college full-time to land a job in data science. These 15 professional development courses are designed to accelerate your data science candidate.
By Sarah K. WhiteApr, 16 2019
Anheuser-Busch taps single source for data analytics
Feature

Anheuser-Busch taps single source for data analytics

The world’s largest brewing giant has a new data management strategy, the main ingredients of which are a single source for data and the cloud.
By Clint BoultonApr, 15 2019
Profiting from free and underused data
The Business of Data

Profiting from free and underused data

Data that firms can use to increase revenues and reduce costs may be more abundant than many realize. Neglected internal data assets as well as freely available information from the web and public sector could be just what your company needs to streamline your operations and beat the competition.
By Martin De SaullesApr, 12 2019
7 ways predictive analytics can improve customer experience
Feature

7 ways predictive analytics can improve customer experience

AI-powered analytics can drive sales to higher levels by helping organizations anticipate customers' needs and exceed their expectations.
By John EdwardsApr, 11 2019
What is a business intelligence analyst? A role for driving business value with data
Feature

What is a business intelligence analyst? A role for driving business value with data

The business intelligence analyst role is highly analytical and requires a balance of IT, communication and problem-solving skills.
By Sarah K. WhiteApr, 9 2019
AI technology: When to build, when to buy
Feature

AI technology: When to build, when to buy

Deciding whether to buy off-the-shelf AI or build your own AI-based business solutions is a complex equation based on available talent, business needs, desired outcomes, lock-in comfort and a rapidly evolving market.
By Maria KorolovApr, 9 2019
Dealer Tire gains traction with data science
Feature

Dealer Tire gains traction with data science

Dealer Tire is predicting when tires and other automotive parts will need replacing, an approach it says will help dealership and manufacturer partners generate more revenue.
By Clint BoultonApr, 8 2019
12 ways IT can create business value in 2019
Feature

12 ways IT can create business value in 2019

From optimizing operations to adopting new platforms aimed at innovation, IT leaders driving businesses forward with each tough choice they make.
By Paul HeltzelApr, 8 2019
Mercer streamlines operations with machine learning
Feature

Mercer streamlines operations with machine learning

Human resources consulting firm Mercer turns to machine learning to optimize the highly manual process of collecting data from 30,000 compensation and benefit surveys every year.
By Thor OlavsrudMar, 26 2019
The most important metrics to drive IT as a business
The Adaptive CIO

The most important metrics to drive IT as a business

Is IT running itself as a business or is this still a future goal? Measuring the right things can drive alignment and better performance.
By Myles SuerMar, 19 2019
Culture key to data-driven transformation at Jefferson Health
Feature

Culture key to data-driven transformation at Jefferson Health

When Thomas Jefferson University and Jefferson Health set out create the data-driven health system of the future, its efforts didn't kick into high gear until it figured out how to transform its culture.
By Thor OlavsrudMar, 19 2019
Spring 2019: Humanizing the digital experience
Feature

Spring 2019: Humanizing the digital experience

Today's digital business strategies come with a list of enticing expectations: improved efficiency, increased productivity, new revenue streams, to name a few. But organizations are finding that to be successful they need to improve the digital experience. Read on to see how some 2019 Digital Edge 50 award-winning organizations have done just that by adding a human touch.
By CIO staffMar, 14 2019
8 key roles of successful AI projects
Feature

8 key roles of successful AI projects

As enterprises further develop artificial intelligence projects, they are finding that some roles are essential to success. But the right talent can be hard to find.
By Maria KorolovMar, 12 2019
Smithfield cloud ERP sows analytics opportunities
Feature

Smithfield cloud ERP sows analytics opportunities

Smithfield Foods, purveyor of Nathan’s Famous and other pork product brands, consolidated three ERP systems into one SAP S/4 HANA cloud platform in push to better serve the business.
By Clint BoultonMar, 12 2019
For Bayer Crop Science, decision science breeds success
Feature

For Bayer Crop Science, decision science breeds success

Bayer Crop Science is bringing machine learning and artificial intelligence to every aspect of its business, from logistics to genetic sequencing.
By Thor OlavsrudMar, 11 2019
For Ginnie Mae, data analytics lends disaster relief
Feature

For Ginnie Mae, data analytics lends disaster relief

Disastrous hurricanes in 2017 spurred the Government National Mortgage Association to develop an analytics dashboard to mitigate loss exposure and forecast the financial impact of future disasters.
By Thor OlavsrudMar, 6 2019
St. Jude turns to the cloud to battle childhood cancer
Feature

St. Jude turns to the cloud to battle childhood cancer

By moving its library of genomic data to the cloud, St. Jude Children’s Research Hospital has provided a platform for scientists around the world to collaborate.
By Peter SayerMar, 4 2019
7 projects primed for predictive analytics
Feature

7 projects primed for predictive analytics

The advanced techniques of predictive analytics are becoming widely available, bringing forecasting power within reach of almost any business. Here are key areas where predictive analytics can have an impact.
By Mary BranscombeFeb, 27 2019
9 biggest hurdles to AI adoption
Feature

9 biggest hurdles to AI adoption

Early adopters are beginning to reap real business results from artificial intelligence implementations. But rolling out an AI initiative isn’t without its challenges.
By Maria KorolovFeb, 26 2019
Heidelberg data platform transforms the printing press
Feature

Heidelberg data platform transforms the printing press

The 150-year-old company’s interactive digital platform gives its industrial offset press customers real-time access to data about the service and performance status of their print shops.
By Thor OlavsrudFeb, 26 2019
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