By\u00a0Erik Kaulberg, VP at Infinidat\nSimplifying IT operations is an ever-evolving promise that the IT industry makes to customers, and many vendors fail to deliver. However, in an interesting twist, the deployment of Artificial Intelligence for IT Operations (AIOps) in enterprise data storage is actually living up to the promise \u2013 and more.\nAIOps supports scalable, multi-petabyte storage-as-a-service (STaaS) solutions, enabling enterprises to centralize operations and improve cost management. The flexibility of capacity and workloads are better managed, powering an increased pace of innovation and supporting digital transformation.\nAIOps is a dynamic way to simplify IT operations, reduce administrative overhead, and add a predictive layer onto the data infrastructure \u2012 all without disruption or compromise.\nWhat is this AIOps that is driving an evolution of storage, and why should enterprise IT leaders care? AIOps is an approach that combines automation with analytics and some form of artificial intelligence, such as machine learning, or better yet, deep learning, on a multi-layered technology platform. Infinidat\u2019s Neural Cache is a great example of AIOps technology, which provides deep learning capabilities within InfiniBox\u00ae and InfiniGuard\u00ae.\nNeural Cache enhances data storage with built-in intelligence that optimizes application environments and performance over time, essentially delivering a zero-touch, set-it-and-forget-it experience. This software capability, which forms the core of our technical differentiation in the market, dynamically adapts to changing application, user, and performance demands \u2013 without administrative overhead.\nMuch to the benefit of enterprises and service providers, it enables 100% SLA-based guarantees, predictive abilities, and optimal combinations of underlying media. At Infinidat, we call this AI in the box.\nBut AI is not only inside the storage platform. Infinidat has taken it further to a concept that we refer to as AI outside the box. This is, in short, a consolidated AIOps environment across all Infinidat solutions. Our AI-outside-the-box offering is InfiniVerse\u00ae, a software-as-a-service (SaaS) solution that forms the basis for an end-to-end dynamic perspective on a customer\u2019s entire Infinidat environment \u2013 and a critical mechanism for our support team and automation to effectively take care of all of our customers.\nInfiniVerse gives customers the IT \u201csuperpowers\u201d of advanced predictive analytics, early issue detection, and proactive support \u2013 key to enable the storage-as-a-service experience for Infinidat customers, without an additional charge.\nWe have also broadened our Infinidat ecosystem for integration with third-party AI technology partners, enabling customers to leverage cloud automation, orchestration and AIOps platforms. Our AIOps ecosystem includes more than 10 platforms that can coordinate with our storage systems, such as:\n\nArxscan Arxview\nContinuity AvailabilityGuard\nDell EMC SRM\nDevice42 ArrayIQ\nElasticsearch\nGalileo Performance Explorer\nNetApp OnCommand Insight (OCI)\nServiceNow IT Operations Management Discovery\nSolarWinds SRM\nSplunk\nVeritas APTARE\nVirtana VirtualWisdom\nVMware vRealize Suite\nXorux STOR2RRD\n\nInfinidat\u2019s APIs make it easy to integrate AIOps tools with our solutions, and we are happy to work with new ecosystem vendors to provide InfiniBox and InfiniGuard support for their AIOps platforms.\nAll that said, though, just putting together the technical pieces to deliver AI in the box and AI outside the box is not a complete solution to achieve the true storage-as-a-service experience. Flexible consumption-based pricing is a critical component of any full storage-as-a-service offering.\nInfinidat has been offering consumption-based pricing models since 2015, and the company has steadily added capabilities to align with customer needs. Today, Infinidat offers FLX and Elastic Pricing. FLX is a complete OpEx business model launched in 2019. Elastic Pricing is a unique blend of CapEx and OpEx.\nThese choices allow customers to purchase Infinidat offerings anywhere on the payment spectrum ranging from CapEx to OpEx. When combined with comprehensive AIOps capabilities, the result is a STaaS experience that is tailored to enterprise requirements and economics throughout the deployment lifecycle.\nOur AIOps technology, ecosystem, and business model set a new bar for storage-as-a-service capabilities at scale.\nFor more information, click\u00a0here.\nAbout Erik Kaulberg\nErik Kaulberg is a Vice President at Infinidat, leading cloud strategy, key alliance partnerships including VMware, and special projects.