How Carrier IT built a new culture (during a spinoff and a pandemic)

CIO Joe Schulz and the digital team seized the once-in-a-lifetime opportunity to create a metrics-based, customer-focused culture for IT.
joe schulz
Carrier
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Martha Heller is CEO of Heller Search Associates, an IT executive recruiting firm specializing in CIO, CTO, CISO and senior technology roles in all industries. She is the author The CIO Paradox: Battling the Contradictions of IT Leadership and Be the Business: CIOs in the New Era of IT. To join the IT career conversation, subscribe to The Heller Report.