Avaya is reimagining digital communications with innovation that defines the future of work and the customer experience. Avaya's OneCloud platform empowers organizations to deliver experiences that matter to customers and employees.


The Experience Economy is Booming

The experience economy must consist of key moments that deliver what the customer really wants—value, and delivering those moments of authenticity requires the ability to assess the level of engagement customers need at any particular moment. rn
istock 1201873520