Chief Innovation Officer Dave Wright explains the high rewards of low-code applications.\nCIOs may be overwhelmed by the requests to build solutions in the wake of the pandemic as their organizations adjust to new ways of working. The good news is that powerful low-code platforms make it possible for people to build their own applications\u2014quickly, and without burdening an already over-taxed IT department.\nFor example, Accelare, a ServiceNow partner, quickly configured an application to assist in the safe reopening of a city\u2019s local restaurants. It enables restaurants to easily apply for a government health inspection, and then they are automatically assigned to a mobile field inspector via a backend workflow. Although originally aimed at restaurants, it\u2019s configurable for a variety of return-to-workplace needs.\nLow-code solutions like this are effectively bridging the enterprise \u201capp gap\u201d by allowing non-technical employees\u2014often called citizen developers\u2014to build enterprise-grade applications with minimal programming effort or experience.\nAlthough many clients began using low-code technology as a temporary stopgap during the pandemic, its value is now skyrocketing as an alternative to traditionally slow, costly development processes.\nLow code offers the agility needed today; companies are desperate for digital workflow apps to maintain business continuity. But as much as organizations need these digital solutions, they also need them to meet enterprise standards for security and scalability. That\u2019s what sets ServiceNow\u2019s App Engine apart.\nThe App Engine lets non-expert developers use enterprise-grade, pre-built components to accelerate the programming process\u2014a departure from typical app development that requires hand-coding from scratch. For example, the restaurant application reused common ServiceNow workflows, such as in the customer service management and field service management applications. The team simply reconfigured these existing technology stacks into a novel application.\nIn addition to speed, the use of pre-built components allows for the existence of a new type of programmer: the citizen developer. What citizen developers lack in programming skills, they make up for in understanding their team\u2019s or customer\u2019s needs.\nThe end result is impressive resilience and agility\u2014what every CIO needs to deliver today.\nThis article originally appeared on Workflow, ServiceNow\u2019s online publication that covers the evolving relationship between people and technology at work.