The new normal isn\u2019t new anymore. It\u2019s just normal. In today\u2019s off-kilter, work-from-home world, the No. 1 management lesson has been to relearn what we should have known already: One size does not fit all. The first responsibility of IT leaders during the pandemic is to assess the personal situations of the people who report to them and adjust expectations and work arrangements accordingly.\nThis is not a one-and-done task. People\u2019s family, risk, and health situations fluctuate, so check-ins must be ongoing. \u201cHow are you doing?\u201d becomes a real question.\nAs it happens, in the midst of so much uncertainty and strife, such heightened awareness is also needed to monitor the shifting state of the business IT serves.\nThe evolution of IT leadership can be seen as a long arc toward greater integration with, and ultimately membership in, business leadership. As the upheaval rolls on, new parts of the business may soar as others decline. IT leaders must be first among those in the enterprise to grasp and accommodate these shifts and how they are predicted to change again when the pandemic ends. Such forecasts will necessarily be part guesswork, so IT leaders must ensure \u201cagility\u201d is not just a buzzword, but an embedded part of IT culture and infrastructure.\n\nTech Spotlight: IT Leadership\n\nThe CIO\u2019s next key role: Change agent (CIO)\nHow IT must adapt to the emerging hybrid workplace (Computerworld)\nHow to mandate agility in software development, operations, and data science (InfoWorld)\nThe CISO\u2019s newest responsibility: Building trust (CSO)\nHow to prep for becoming an IoT leader (Network World)\n\n\nThe recent surge in cloud adoption touted by industry analysts, for example, is not merely a way to avoid capital expense in a time when all bets are off. The hyperscale providers offer cloud-native tools that enable sophisticated applications to be built and modified quickly to suit shifting demands, not to mention monitoring and analytics to reveal the direction of travel. Rapid change is always demanding; the immediate goal is to adopt technologies and practices to make it less stressful in extraordinary times.\nIn this collection of articles from CIO, Computerworld, InfoWorld, CSO, and Network World, you\u2019ll find a wealth of examples and advice on meeting the challenges of managing change at multiple levels, including how to rethink cybersecurity and how to plan for the new hybrid workplace to come.\nMake no mistake: Those gainfully employed in IT are lucky compared to those working in many other parts of the economy. But IT leaders also need to recognize their increased responsibility to ensure the health of the business, not to mention the welfare of the people who work for them.