Why the ‘experience of things’ lies at the heart of digital transformation

Employee, customer, and ecosystem form the core experience pillars required for transforming your business.
caterpillar casts the shadow of a butterfly with business data overlay / transformation, aspirations
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    Related:
  • Digital Transformation
  • Employee Experience
  • Change Management
  • IT Leadership

David Mario Smith is founder and principal analyst at InFlow Analysis. Mr. Smith is a Gartner veteran of over 16 years and an IT industry professional with 20 years of experience in the collaboration and workplace technology markets, having helped thousands of enterprises with their collaboration and workplace strategies.

Mr. Smith’s career spans from being a senior analyst at Gartner to research director and lead analyst at Aragon Research.

The opinions expressed in this blog are those of Dave Smith and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.