Ashish Shrivastava, former chief technology officer for the Punjab state government, has joined payment technology firm FSS as its head of technology.\nShrivastava comes with over two decades of experience as an IT leader in the finance, retail, manufacturing, media, telecom, and government sectors. Over a 22-year span he built expertise in the areas of ERP, mobility, cloud, AI\/ML, IoT, blockchain, and cybersecurity.\nDuring his stint with the Punjab state government, Shrivastava was responsible for implementing the \u201cDigital Punjab Programme\u201d across various departments and e-governance projects. He also played an instrumental role in the creation of Punjab\u2019s new enterprise architecture and the state\u2019s \u201cOne Integrated Government\u201d project.\nPrior to joining the Punjab state government, Shrivastava held CIO positions at CMS Infosystems and Allied Blenders and Distillers. He also served as vice president of IT at Reliance Retail and was the national head of IT operations and service delivery at Future Group India.\nExplaining his new role, Shrivastava told CIO that as head of technology, he will be responsible for providing the tech vision and leadership to the firm\u2019s cash-in, cash-out (CICO) and financial inclusion projects.\nShrivastava will be leading the development and implementation of IT infrastructure, service operations, and compliance and risk practices, and aligning them with business priorities. He will also be responsible for cloud technology implementations, building a performance matrix dashboard, and increasing operational efficiency through automation.