Effective IT cost optimization starts with internal alignment

Take the time to understand the priorities and objectives of business stakeholders and avoid the natural tendency to apply immediate pressure to vendor partners.
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Len Riley is the IT Sourcing & Commercial Advisory Practice Leader at UpperEdge, with over 20 years of IT procurement and financial management experience, including the former head of IT Finance & Procurement at CVS Health and leader of AMR Research’s IT Sourcing & Commercial Advisory Practice.