In a previous blog post, I discussed the less evident short-term impact of COVID-19 on your digital transformation programs, but there are so many longer-term implications.\u00a0 Will the current economic crisis have an impact beyond 2020?\u00a0 I believe the answer is yes, and it could be significant.\n\nTo understand the long-term impact of COVID-19 on the IT market, one needs to look no further than the systemic shock of the virus. It has changed economies, social systems, and consumer behaviors and disrupted supply chains. COVID-19 has become a shock for every company around the world. All of these forces colliding at the same time will materially change the way we do business, a shock that will extend well beyond 2020. \n\nOne thing that is clear is that pandemics like COVID-19 can and will happen again. While the world appears to have been caught by surprise, corporate boards and government regulators will likely now view pandemics as inevitable, putting CEOs and CIOs on notice to be prepared. Much like Y2K could be clearly seen on the horizon, boards will now have a vivid image to recall of the havoc a pandemic can wreak and the long-term damage it can cause. And while CEOs and CIOs will see this as a call to action, IT vendors (those that survive the short-term) are likely to view this systemic shock as an opportunity to develop new revenue streams not previously accessible. I will refer to this systemic inflection point as the \u201cCOVID pivot.\u201d\n\nThe COVID pivot agenda\n\nAs enterprises gain control and recover from the immediate short-term effects of COVID-19, CEOs will be pushed to establish a comprehensive agenda to mitigate the risks of future pandemics and adapt to the new realities of the world.\n\nI expect these four stipulations to be on every CEO\u2019s COVID pivot agenda:\n\nIT vendor response to the COVID pivot\n\nVendors of application software and implementation services are likely to be under extreme financial stress over the next six months, as companies put major projects and software acquisitions on hold. Companies will look to position themselves to be the solution providers for clients to achieve their COVID pivot agendas.\n\nEach vendor\u2019s response will likely include these tactics in some form:\n\nRecommendations for CIOs\n\nThere is clearly a lot on the CIO\u2019s plate in solving the short-term issues related to COVID-19 and the associated economic impact. However, developing a long-term view will pay dividends in executing the COVID pivot. \n\nMy CIO to-do checklist: \n\nThese are just some of many actions to take today to help position your organization to deal with those outcomes that we can predict as well as those that are yet unknown. Companies that are able to take effective and decisive action now to stabilize their business while also strategizing and implementing plans that take on the COVID pivot head-on will emerge stronger.