For today’s IT leaders, change management is more than technical, it’s about spearheading cultural transformation at every level of the business. Credit: IDG / Traci Daberko Welcome to the Fall 2020 digital issue of CIO. In these pages, you’ll learn how successful CIOs lead through crisis, adapt to changing customer expectations, and take their careers to the next level. We take a deep dive into how digital transformation has catapulted CIOs into the epicenter of organizational change, not just as cheerleaders for technology, but as a key change agent for promoting the cultural shifts necessary for successful transformation. Contents GROW10 tips for taking your career to the topCIOs turned presidents and CEOs discuss their rise to the top and offer insights for IT leaders considering similar leaps. LEADThe CIO’s crisis management playbookCIOs from the healthcare industry and beyond share tips for leading through crisis. COVER STORYThe CIO’s next key role: Change agentFor today’s IT leaders, change management is more than technical, it’s about spearheading cultural transformation at every level of the business. VIDEOCIO Leadership LiveShamim Mohammad, CI/TO at CarMax, joins host Maryfran Johnson to discuss accelerating an omnichannel business, hiring during a pandemic, adapting to new customer mindsets, and more. RUNCustomers bank on BofA chatbotUse of Bank of America’s Erica virtual assistant is soaring in the wake of the pandemic, lending a helping hand to consumers concerned about their personal finances. Welcome to the Fall 2020 digital issue of CIO. In these pages, you’ll learn how successful CIOs lead through crisis, adapt to changing customer expectations, and take their careers to the next level. We take a deep dive into how digital transformation has catapulted CIOs into the epicenter of organizational change, not just as cheerleaders for technology, but as a key change agent for promoting the cultural shifts necessary for successful transformation. Contents GROW 10 tips for taking your career to the top CIOs turned presidents and CEOs discuss their rise to the top and offer insights for IT leaders considering similar leaps. LEAD The CIO’s crisis management playbook CIOs from the healthcare industry and beyond share tips for leading through crisis. SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe COVER STORY The CIO’s next key role: Change agent For today’s IT leaders, change management is more than technical, it’s about spearheading cultural transformation at every level of the business. VIDEO CIO Leadership Live Shamim Mohammad, CI/TO at CarMax, joins host Maryfran Johnson to discuss accelerating an omnichannel business, hiring during a pandemic, adapting to new customer mindsets, and more. RUN Customers bank on BofA chatbot Use of Bank of America’s Erica virtual assistant is soaring in the wake of the pandemic, lending a helping hand to consumers concerned about their personal finances. Related content feature 10 digital transformation questions every CIO must answer Impactful DX requires a business-centric approach supported by the right skills, culture, and strategy. Here’s how to assess whether your digital journey is on the path to success. By Mary K. Pratt Sep 25, 2023 12 mins Digital Transformation Digital Transformation Digital Transformation feature Rockwell Automation makes shift to ‘as-a-service’ model Facing increasing competition from cloud hypervisors that see manufacturing as prime for disruption, the industrial automation giant has undertaken a major transformation to add subscription software services to its core business. By Paula Rooney Sep 25, 2023 6 mins Manufacturing Industry Digital Transformation IT Strategy brandpost Fireside Chat between Tata Communications and Tata Realty: 5 ways how Technology bridges the CX perception gap By Tata Communications Sep 24, 2023 9 mins Emerging Technology feature Mastercard preps for the post-quantum cybersecurity threat A cryptographically relevant quantum computer will put everyday online transactions at risk. Mastercard is preparing for such an eventuality — today. By Poornima Apte Sep 22, 2023 6 mins CIO 100 Quantum Computing Data and Information Security Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe