McArthurGlen Group appoints Phil Parry as CIO

Phil Parry has been appointed to the newly created position of CIO at McArthurGlen Designer Outlets. He will take charge of McArthurGlen’s IT operations and investments across its portfolio of 24 designer outlets in nine countries.

Former Group Head of Digital Delivery at Whitbread, Parry will report to McArthurGlen Chief Customer Officer Tom Enraght-Moony, who said: “Phil brings 20 years’ diverse technology and transformation experience at B2B and B2C brands including Whitbread plc, Mercedes-Benz, Argos and Homebase.

“As McArthurGlen continues to invest in our Technology infrastructure and team, he will be pivotal to our strategy of putting the customer at the heart of everything we do and maximising the performance of our brand partners by applying technology and data across the entire value chain.”

At Whitbread for three years, Parry was tasked with delivering all digital initiatives across the company including its Premier Inn, Costa Coffee and restaurant brands.

Parry said: “I am excited to be joining Tom and the McArthurGlen Customer team. McArthurGlen Designer Outlets offers a unique and enduring proposition to shoppers, tourists and brand partners in today’s fast-evolving retail marketplace – one which I look forward to contributing to as the Group continues to develop its customer experience and Technology function.”