More than half of office workers use their mobiles rather than landlines to make business calls, according to research out from cloud voice services provider Natterbox. The research, from 1000 adults in July found over two thirds of respondents have jobs that expect them to take business calls out of office hours. Many of the locations that out-of-office business calls are made are commonplace, but one or two speak volumes about how office workers are never out of reach. The top ten oddest places where business calls were made over mobiles by the sample were: 1 Café: 68 per cent (7/10) 2 Car: 67 per cent (2/3) 3 Restaurant: 58 per cent 4 Shopping centre: 57 per cent 5 Park: 49 per cent (1/2) 6 Bar: 46 per cent 7 Bathroom: 32 per cent (1/3) 8 Hospital: 18 per cent (1/5) 9 Wedding reception: 17 per cent 10 Golf course:11 per cent (1/10) The work-life balance implications of these metrics are food for thought, but so too is the issue of mobile call management and reporting. Neil Hammerton, CEO at Natterbox said in a statement: “We advise firms to have measures in place like mobile call recording and integration with CRM systems. Calls need to be logged, archived and available for reporting and analytics, so that key business information isn’t lost.” Related content feature CIOs grapple with the ethics of implementing AI With ethical considerations around AI use increasingly top of mind, IT leaders are developing governance frameworks, establishing review boards, and coming to terms with the difficult discussions and decisions ahead. By Esther Shein Dec 11, 2023 13 mins Generative AI Generative AI Generative AI feature Reed Smith turns to AI for lawyer staffing solution The legal firm’s Smart Resourcing tool helps balance workloads and ensure partners find associates with the right skills and experience, while empowering employees to make connections across the firm’s global footprint. By Sarah K. White Dec 11, 2023 8 mins CIO 100 Legal Digital Transformation news Emirates NBD drives sustainability goals with Microsoft partnership By Andrea Benito Dec 10, 2023 2 mins CIO news COP28: How Du and Ericsson's partnership is supporting UAE Net Zero Strategy By Andrea Benito Dec 10, 2023 3 mins CIO Green IT Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe