The UK boss of the former EDS has described details of the BSkyB outsourcing case as “yesterday’s chip paper” and cast doubt on suggestions that the verdict will lead to significant changes to the way companies and services partners run IT services contracts. Based on a customer relationship management deployment agreed 10 years ago, the presiding judge in the case has issued EDS’s new owner HP with a total of £270m in penalties in a case that HP is seeking to appeal. “It’s a bit like yesterday’s chip paper at EDS,” said Craig Wilson, managing director and vice president of HP Enterprise Services in an exclusive interview with CIO UK. “The whole IT industry was in the middle of Year 2000 [date-change work]. It was go-go, it was crackers… the end of the dot-com period. The people involved [in the BSkyB case] were exited even before EDS was a glint in HP’s eye.” Although law firms are depicting the verdict as a landmark and have predicted more caution in negotiating and signing off outsourcing arrangements, Wilson was dubious. “We have far more controls in place,” he said. “There is very close scrutiny of anything that is going to the client. “The IT industry of 2000 is not the IT industry of 2010. It has been transformed by all comparison. Clients are much more sophisticated at ordering in standard ways. That wasn’t the case in 2000 [and] the maturity is irreversible.” Read Part 1 of the interview with Craig Wilson onBSkyB, the merger and building an alternative to IBM Related content opinion Website spoofing: risks, threats, and mitigation strategies for CIOs In this article, we take a look at how CIOs can tackle website spoofing attacks and the best ways to prevent them. By Yash Mehta Dec 01, 2023 5 mins CIO Cyberattacks Security brandpost Sponsored by Catchpoint Systems Inc. Gain full visibility across the Internet Stack with IPM (Internet Performance Monitoring) Today’s IT systems have more points of failure than ever before. Internet Performance Monitoring provides visibility over external networks and services to mitigate outages. By Neal Weinberg Dec 01, 2023 3 mins IT Operations brandpost Sponsored by Zscaler How customers can save money during periods of economic uncertainty Now is the time to overcome the challenges of perimeter-based architectures and reduce costs with zero trust. By Zscaler Dec 01, 2023 4 mins Security feature LexisNexis rises to the generative AI challenge With generative AI, the legal information services giant faces its most formidable disruptor yet. That’s why CTO Jeff Reihl is embracing and enhancing the technology swiftly to keep in front of the competition. By Paula Rooney Dec 01, 2023 6 mins Generative AI Digital Transformation Cloud Computing Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe