Leading European Computerised Maintenance Management Systems (CMMS) supplier CARL Software’s choice of Turin for its first office outside its native France is no surprise: the Italian city is less than four hours from CARL’s Lyon HQ and is the site of one of the firm’s most successful collaborations – managing the maintenance of Turin’s Metro system. The Metropolitana di Torino opened in 2006 to coincide with the hosting of the Winter Olympics in the city, and four years on the number of passengers travelling along the 9.5km line has grown from nine million in 2006 to 22 million in 2010. The driverless automatic light vehicle (VAL) system boasted a punctuality rate of 99.8 per cent in 2009 on top of a 99 per cent uptime for its fleet of 52 vehicles, and with the entire network controlled by a four-strong control-room team, managing maintenance is key to its operations. CARL’s transport-specific CMMS, CARL Master Transport, was deployed by Siemens Transportation Systems to monitor maintenance of the VAL trains, 14 stations and the central control centre. The systems manage stock levels, can help locate one of 4000 spare parts in the Gruppo Torinese Trasporti (GTT) warehouses, and help keep uptime high by logging repairs and component orders to establish preventative maintenance cycles. With the carriages clocking up 4.5 million kilometres between them in 2009, knowing the MKBF (mean kilometres between failure) of a component – be it a tyre, light, brake unit, smoke detector or security camera – lets GTT engineers perform some 300 preventative maintenance operations for every 15,000km travelled. In the case of unexpected component failure, warnings to the control centre automatically become work orders, with the replacement parts ordered and engineer time scheduled. This June, six additional stations will open to extend the Metro to 13.2km and further expansion is planned for 2014. By then, the ratio of preventative to corrective maintenance should be even higher than the current 2:1, and CARL’s sales director Jean-Philippe Cesari says that the Metro’s operations will by then have migrated to the browser-based CARL Source Transport, a modular solution which is more customisable and can link with other systems, such as GIS mapping, via XML. GTT also manages the extensive bus, tram and train systems in the city and Cesari hopes these other sectors will eventually switch from their SAP-based CMMS to using CARL’s systems. CARL Transport manages maintenance of light-rail systems in Marseille, Seoul, New York and Madrid. Cesari reports that transport has been the company’s biggest growth sector over the past three years. Related content brandpost Sponsored by FPT Software Time for New Partnership Paradigms to Be Future-fit By Veronica Lew Dec 06, 2023 5 mins Vendors and Providers brandpost Sponsored by BMC Why CIOs should prioritize AIOps in 2024 AIOps empowers IT to manage services by incorporating AI/ML into operations. By Jeff Miller Dec 06, 2023 3 mins IT Leadership opinion Generative AI in enterprises: LLM orchestration holds the key to success In the dynamic landscape of AI, LLMs represent a pivotal breakthrough. Unlike traditional AI, which demands frequent data updates, LLMs possess the ability to learn and adapt in real-time. This mirrors human learning and positions LLMs as essential f By Shail Khiyara Dec 06, 2023 10 mins Generative AI Artificial Intelligence brandpost Sponsored by Freshworks How gen AI is joining the holiday shopping season One year after the launch of ChatGPT, the retail industry is embracing generative AI to deliver a variety of benefits By Elliot Markowitz Dec 06, 2023 4 mins Generative AI Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe