United Utilitieshas said a workforce management system, based on SAP and IBM software, is on target to deliver \u00a37 million in annual operational cost cuts from 2010.\nThe platform was helping the water, gas and electricity provider to more successfully manage its remote workforce, schedule jobs for engineers, and cut call-out times on each maintenance job, it said. United Utilities added that the \u00a330 million system was implemented last year on time and \u201cbelow budget\u201d.\n\u201cThis integrated system is a key initiative in increasing productivity by using real time data across the workforce to enable more effective work scheduling,\u201d it told investors in a financial statement. \u201cThe system is now delivering efficiency benefits, coupled with improvements in operational performance.\u201d\nThe software was also enabling United Utilities to update work status in real time, produce daily water leakage reports, and halve the time it needs to resolve poor water supply issues. Further benefits could take annual cost savings to \u00a39 million, it said, but it did not detail what that would entail.\nA separate SAP-based supply chain management programme was successfully centralised and \u201cis delivering procurement economies\u201d, it added.\nThe cost control initiatives, which also include a performance and asset management project, had \u201clargely mitigated\u201d a number of increases in power costs, bad debts and property rates, it said. Profits for the six months to 30 September rose one percent to \u00a3370 million, aided primarily by the industry regulator allowing utilities to raise the prices they charge.\nChief executive Philip Greeninsisted that improving United Utilities\u2019 operational performance remained \u201chigh on our agenda\u201d.