Credit: Divina Paredes / IDG Carmen Casagranda is leaving Cigna after nearly 10 years to become global chief information officer at Chubb Life. Prior to this, she was Asia Pacific CIO for Cigna. She will continue to be based in Hong Kong. Casagranda has been CIO at Cigna New Zealand for nearly three-and-a-half years, stepping up from national IT manager, when she stepped up to become Asia Pacific CIO. She led Cigna NZ’s digital transformation programme, and essentially held the combined role of CIO, chief digital officer and chief technology officer. She joined Cigna as programme manager, then became national IT manager, before becoming CIO. The key to stepping up to any role is to have an open mind and be on a continuous learning and improvement mode, she says in an interview with CIO New Zealand. The key to stepping up to any role is to have an open mind and be on a continuous learning and improvement mode She has the same approach to technology. “Technology is moving so quickly,” she says, “so be open to new ideas and building things in a way that are [of] robust quality, scalable, and completely uncoupled.” She also ascribes to the oft-repeated quote, that“The only constant is change”,and more so in the contemporary workplace. “Managing complex change is inevitable across all sectors of business today and across all business units delivering the company’s products and services,” she says. Related content brandpost Who’s paying your data integration tax? Reducing your data integration tax will get you one step closer to value—let’s start today. By Sandrine Ghosh Jun 05, 2023 4 mins Data Management feature 13 essential skills for accelerating digital transformation IT leaders too often find themselves behind on business-critical transformation efforts due to gaps in the technical, leadership, and business skills necessary to execute and drive change. By Stephanie Overby Jun 05, 2023 12 mins Digital Transformation IT Skills tip 3 things CIOs must do now to accurately hit net-zero targets More than a third of the world’s largest companies are making their net-zero targets public, yet nearly all will fail to hit them if they don’t double the pace of emissions reduction by 2030. This puts leading executives, CIOs in particul By Diana Bersohn and Mauricio Bermudez-Neubauer Jun 05, 2023 5 mins CIO Accenture Emerging Technology case study Merck Life Sciences banks on RPA to streamline regulatory compliance Automated bots assisted in compliance, thereby enabling the company to increase revenue and save precious human hours, freeing up staff for higher-level tasks. By Yashvendra Singh Jun 05, 2023 5 mins Digital Transformation Robotic Process Automation Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe