Credit: Z Energy Z Energy has created Sharetank, a virtual fuel tank, and is trialling it through Z App. Z says Sharetank was ‘co-created’ with customers and frontline staff and will evolve it based on customer feedback from the trial. Scott K Bishop, chief innovation officer at Z, says before this, Kiwis have largely had to accept the current price of fuel and were limited to when they could buy it by the room in their tank. “We know customers get frustrated when they fill up and the next day their local service station’s fuel price drops because of changes in the exchange rate, costs or local competition,” says Bishop. “Sharetank lets customers choose to buy fuel when the price is right for them. It’s great for budgeting.” Z EnergyScott K Bishop How Sharetank works He explains that if the pump price goes up after they’ve bought Sharetank litres, customers save as they’ve already locked in cheaper litres. If it goes down, customers will be alerted when they go to fill up and can choose to save their Sharetank litres for another day. People can use Sharetank to pre-purchase Z fuel, rather than waiting for their tank to be empty. They can then use their virtual Sharetank litres later, to fill up at any Z service station. Jane Anthony, chief customer officer at Z, says using a virtual tank also saves time for people who drive across town to get a better price. “Customers’ time is precious so when they pre-buy through Sharetank they’ll automatically get the lowest Z pump price within 30 kilometres of their location and won’t need to travel to get it. They can buy from the couch, work, the passenger seat or wherever suits them.” Customers can top-up their tank with up to 1,000 litres of each of their chosen fuel types. Antony says customers can store it virtually until it’s needed, and can share access to their tank with up to five friends, wh?nau, people in the community or employees. Z EnergyJane Anthony Related content brandpost Sponsored by Freshworks When your AI chatbots mess up AI ‘hallucinations’ present significant business risks, but new types of guardrails can keep them from doing serious damage By Paul Gillin Dec 08, 2023 4 mins Generative AI brandpost Sponsored by Dell New research: How IT leaders drive business benefits by accelerating device refresh strategies Security leaders have particular concerns that older devices are more vulnerable to increasingly sophisticated cyber attacks. By Laura McEwan Dec 08, 2023 3 mins Infrastructure Management case study Toyota transforms IT service desk with gen AI To help promote insourcing and quality control, Toyota Motor North America is leveraging generative AI for HR and IT service desk requests. By Thor Olavsrud Dec 08, 2023 7 mins Employee Experience Generative AI ICT Partners feature CSM certification: Costs, requirements, and all you need to know The Certified ScrumMaster (CSM) certification sets the standard for establishing Scrum theory, developing practical applications and rules, and leading teams and stakeholders through the development process. By Moira Alexander Dec 08, 2023 8 mins Certifications IT Skills Project Management Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe