Credit: FaceMe Serko and FaceMe have created the world’s first digital human for the booking of corporate travel. The digital human – a highly realistic, visual representation of a human created by artificial intelligence – will be integrated with Serko’s Zeno product. Zeno is a next-generation online booking tool that uses intelligent technology, predictive workflows and a global travel marketplace to create better business travel. It processes up to 20,000 bookings per day, and manages around US$4.5 billion of corporate travel expenditure every year. Serko and FaceMe note that the integration, specifically applied to the corporate travel and expense management industry, is the first of its type anywhere in the world. Using FaceMe’s AI interface, users will be able to interact naturally with the digital human and make their travel arrangements in a conversational style using natural language. FaceMeDanny Thomsett FaceMe CEO Danny Thomsett says Serko has been providing cutting edge business travel solutions for over a decade. They are continuing this trend with the digital human corporate travel assistant, says Thomsett. “Powered by FaceMe’s Intelligent Digital Human platform and Serko’s Zeno, each user can have a personal assistant to provide a seamless booking experience unlike anything seen before.” FaceMe’s digital humans are working in organisations around the world today, including at Southern Cross Health Society, ASB, Ubank (a subsidiary of NAB), Auckland Airport and Vodafone New Zealand. “Zeno is designed to challenge the status quo of online booking tools,” says Darrin Grafton, CEO at Serko. “By bringing consumer grade innovations to the corporate travel market, we can give travelers the ultimate online experience.” “With our AskZeno chatbot we introduced conversational commerce and an integration point with enterprise collaboration platforms, and we believe the FaceMe virtual consultant is the next evolution of that.” IDGDarrin Grafton Sign up for CIO newsletters for regular updates on CIO news, career tips, views and events. Follow CIO New Zealand on Twitter:@cio_nz Send news tips and comments to divina_paredes@idg.co.nz @divinap Related content Opinion 5 hard questions every IT leader must answer Strong leadership is vital to IT success — and shouldn’t be taken for granted. Continual self-reflection is essential for knowing whether it’s time to restructure your approach to leading IT. By Thornton May Mar 28, 2023 5 mins Business IT Alignment IT Leadership Feature CIOs address the impact of hybrid work Assessing how some of the most progressive CIOs strive to provide both technological and emotional support for a dispersed workforce. By Pat Brans Mar 28, 2023 8 mins CIO Remote Work Employee Experience BrandPost Smart UPS Connectivity: what it is and why you need it By Veronica Lew Mar 27, 2023 4 mins Remote Access Opinion Huawei’s F5G rollout plan signals new wave of green technology and digital transformation At MWC, Gu Yunbo, President of Huawei’s Enterprise Optical Business Domain, sat down with CIO to discuss a raft of new F5G launches, and what they mean for enterprise computing. By Peter Kirwan Mar 27, 2023 4 mins Digital Transformation Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe