Todd Cassie has left Harcourts International after three years as CIO, and is joining vBridge as chief executive officer.\n\nWith his move to the information technology services provider, Cassie joins the growing number of New Zealand CIOs who have stepped up to CEO roles.\n\nCassie tells CIO New Zealand that his more than 20-plus years in technology roles and leading teams will help in his transition to CEO.\n\n\u201cI have a sales background, this is a skill set that becomes valuable outside the CIO role itself,\u201d says Cassie, who worked as IT and computer sales manager early on in his career.\n\nIn an earlier interview, he likewise cites communication skills as critical to the success of any leader.\n\n\u201cIt\u2019s all about the three Cs - communicate, communicate, communicate,\u201d he states.\n\n\u201cIt\u2019s about truly understanding the business, the challenges, the people and then identifying how we can enable them to amplify what they already do well and turn weaknesses into strengths.\u201d\n\n\u201cI continually relearn this lesson every year.\u201d\n\nPrior to Harcourts, Cassie was digital development and ICT manager at Christchurch International Airport. He has also held technology roles in a number of organisations including Gen-i (now Spark), JP Morgan Chase, Thomson Reuters and CentreLink.\n\nSam Higgins joins Forrester Research as principal analyst. He is part of Forrester\u2019s CIO Research Team and will also support professionals in related roles such as enterprise architecture professionals, security and risk management, chief marketing officers and customer experience professionals. His previous roles include enterprise architect at Transport for NSW, enterprise and information architecture consultant for Perpetual Limited, advisor at IBRS, and research director at Longhaus.\u00a0\n\nGwilym Funnell is now senior vice president Asia Pacific at Genesys.\n\nPreviously, Funnell was vice president of Genesys Australia and New Zealand, where he was integral in driving a triple-digit revenue increase for Genesys Cloud since taking up the role in 2016.\n\nFunnell has more than 20 years\u2019 experience in IT and telecommunications and has worked at start-ups and emerging technology companies. Prior to joining Genesys, he was the director of the collaboration and contact Centre practice at Telstra.\n\nGenesys also promoted Mark Buckley from sales director to vice president of Australia and New Zealand (ANZ) and will serve as country manager.