What does an average work day involve for you at Jetstar? Tame: As the fastest growing low-cost carrier in Asia Pacific, comprising four independent airlines businesses, 95 per cent of my time is the management and delivery of the Jetstar business programs and outsourced service suppliers. A large percentage of this is in developing and mentoring the suppliers to deliver quality and cost outcomes back into the business. The remaining five per cent is allocated to our business and IT innovation programs. This makes the rest of the day’s investments worthwhile. SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe What are some of the major challenges you face in the role of CIO? Like every business, my challenges are managing capital, cost and carbon. Depending on what is included, IT represents between two per cent and seven per cent of the world’s CO2 emissions. The additional challenge I have is to respond to an agile organisation. I am focusing less on building architecture and long-term strategies, and more on the delivery of business agility, creativity, capability and options. What are some of the major projects you have been working on? Setting up the core business systems and platforms to scale the Jetstar business franchise. Further rollout of the Asia Pacific points of presence for voice and data. Virtualizing the voice/PABX offering. Designing the PC on a memory card to finally complete virtualization down to the appliance. What are the three biggest issues facing CIOs today? Delivering agility, flexibility and commoditisation through leadership and across the IT/business organisation. What is your favourite gadget? At this stage, the Samsung Galaxy 10.1 Tab. Follow Hamish Barwick on Twitter: @HamishBarwick Follow CIO Australia on Twitter: @CIO_Australia Related content news CIO Announces the CIO 100 UK and shares Industry Recognition Awards in flagship evening celebrations By Romy Tuin Sep 28, 2023 4 mins CIO 100 IDG Events Events feature 12 ‘best practices’ IT should avoid at all costs From telling everyone they’re your customer to establishing SLAs, to stamping out ‘shadow IT,’ these ‘industry best practices’ are sure to sink your chances of IT success. By Bob Lewis Sep 28, 2023 9 mins CIO IT Strategy Careers interview Qualcomm’s Cisco Sanchez on structuring IT for business growth The SVP and CIO takes a business model first approach to establishing an IT strategy capable of fueling Qualcomm’s ambitious growth agenda. By Dan Roberts Sep 28, 2023 13 mins IT Strategy IT Leadership feature Gen AI success starts with an effective pilot strategy To harness the promise of generative AI, IT leaders must develop processes for identifying use cases, educate employees, and get the tech (safely) into their hands. By Bob Violino Sep 27, 2023 10 mins Generative AI Innovation Emerging Technology Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe