The South Australian government is working on a new IT strategy which includes improving IT security and department collaboration. Speaking at the Technology in Government Summit in Canberra, SA government CIO Andrew Mills told delegates that a key part of the strategy is what he called digital by default. “When we develop things, it’s not a booklet but posted online. Some [government] services are online and we’re working towards more.” Turning to security improvements, he said the government wants to “prepare for the unpredictable” and is spending more money on training frontline staff about threats. “This includes awareness about social engineering because our call centre staff are there to help people and it’s very hard for them to say ‘no’ to someone when they ring up asking for information,” Mills said. “I recently received two social engineering emails and we’re blocking 85 per cent of emails that come into our system.” VicRoads to roll out mobile app, tablets More government services to go online: Kate Lundy Australian Federal Police trial in-car tablets Turning to collaboration amongst government departments, he said that it operates a single email system for 80,000 staff. “We’ve just implemented a cross government collaboration platform called the South Australian government exchange and 2000 people are using it at present,” Mills said. Hamish Barwick travelled to Canberra as a guest of Association Communications Events Follow Hamish Barwick on Twitter: @HamishBarwick Follow CIO Australia on Twitter and Like us on Facebook… Twitter: @CIO_Australia, Facebook: CIO Australia, or take part in the CIO conversation on LinkedIn: CIO Australia Related content brandpost The steep cost of a poor data management strategy Without a data management strategy, organizations stall digital progress, often putting their business trajectory at risk. Here’s how to move forward. By Jay Limbasiya, Global AI, Analytics, & Data Management Business Development, Unstructured Data Solutions, Dell Technologies Jun 09, 2023 6 mins Data Management feature How Capital One delivers data governance at scale With hundreds of petabytes of data in operation, the bank has adopted a hybrid model and a ‘sloped governance’ framework to ensure its lines of business get the data they need in real-time. By Thor Olavsrud Jun 09, 2023 6 mins Data Governance Data Management feature Assessing the business risk of AI bias The lengths to which AI can be biased are still being understood. The potential damage is, therefore, a big priority as companies increasingly use various AI tools for decision-making. By Karin Lindstrom Jun 09, 2023 4 mins CIO Artificial Intelligence IT Leadership brandpost Rebalancing through Recalibration: CIOs Operationalizing Pandemic-era Innovation By Kamal Nath, CEO, Sify Technologies Jun 08, 2023 6 mins CIO Digital Transformation Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe