Clarence Yap, group CIO of Smartgroup, has started a new position as CIO (interim) at AHPRA (Australia Health Practitioner Regulation Agency). The AHPRA role was formerly held by Graeme Dunn, who left late last year to take on the CIO role at ESTA (Emergency Services Telecommunications Authority). While in the AHPRA role, Dunn said the organisation was in “the midst of a transformation program – paving the way for a new way of working through change initiatives that provide simplified and nationally consistent processes, robust frameworks and technologies leading to our vision of being a leading risk-based regulator.” Now appointed to the interim role, Yap will lead AHPRA’s technology function and transformation for the national organisation with the responsibility for administering the National Registration and Accreditation Scheme in relation to more than 700,000 health practitioners across Australia. At Smartgroup for over two years, Yap was initially recruited by the CEO and board as Smargroup’s first ever CIO to lead the IT function and help Smartgroup grow into an ASX200 company through constant MAs and organic growth. He oversaw all IT functions including application development and support, SaaS and private/public cloud management, technical support, innovations, vendor management, financial management and disaster recovery planning. While at Smartgroup, some of his major achievements include: restructuring IT into a standard op model and based on ITIL with clear accountabilities; and improving stability of systems and infrastructure to attain uptime of gt; 99 per cent; improved IT governance and risk capabilities with stronger IT security and IT general controls. He also consolidated and integrated IT environments for eight MA opportunities at Smartgroup in 2 years. He was also selected in the CIO50 List in 2018. Related content feature 4 remedies to avoid cloud app migration headaches The compelling benefits of using proprietary cloud-native services come at a price: vendor lock-in. Here are ways CIOs can effectively plan without getting stuck. By Robert Mitchell Nov 29, 2023 9 mins CIO Managed Service Providers Managed IT Services case study Steps Gerresheimer takes to transform its IT CIO Zafer Nalbant explains what the medical packaging manufacturer does to modernize its IT through AI, automation, and hybrid cloud. By Jens Dose Nov 29, 2023 6 mins CIO SAP ServiceNow feature Per Scholas redefines IT hiring by diversifying the IT talent pipeline What started as a technology reclamation nonprofit has since transformed into a robust, tuition-free training program that seeks to redefine how companies fill tech skills gaps with rising talent. By Sarah K. White Nov 29, 2023 11 mins Diversity and Inclusion Diversity and Inclusion Hiring news Saudi Arabia will host the World Expo 2030 in Riyadh By Andrea Benito Nov 28, 2023 4 mins Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe