Australia Post has unveiled an app that enables customers to view delivery information and track their parcels on an Apple Watch. The app also lets customers use their mobile devices to open parcel lockers by scanning their watch. The app syncs back to customers’ MyPost accounts, allowing them to collect parcels at up to 3,500 post offices and 200 secure parcel locker locations. Through their accounts, customers can also track, schedule or redirect many of their delivers and receive notifications when they have something to collect, the company said. “The new Apple Watch app is the latest in a series of digital innovations Australia Post has been working on to provide easy to use experiences for customers who want greater flexibility in management delivery services,” Andrew Walduck, executive general manager, information digital technology at Australia Post, said in a statement. Over the past two years, Australia Post has been forced to adjust in the online world as volumes and revenues from its traditional mail business continue to fall. In June 2013, Catriona Larritt, former GM, at Post Digital, said the company’s traditional mail business would lose $200 million in 2013, and the losses would get bigger as people move from physical to digital communications. “Every one per cent of volume decline has a $20 million profit impact,” Larritt said at the time. “So every year, we need to find $100 million worth of cost savings or revenue growth just to get back to the start.” Australia Post’s digital mailbox, MyPost, which first launched in 2012, lets customers receive statements and bills and make online payments on any internet-enabled device. In March, Australia Post signed an agreement with Westpac for the MyPost service. Australia Post has posted a video previewing the new app. Apple is taking online orders for the Apple Watch from today. Follow CIO Australia on Twitter and Like us on Facebook… Twitter: @CIO_Australia, Facebook: CIO Australia, or take part in the CIO conversation on LinkedIn: CIO Australia Follow Byron Connolly on Twitter:@ByronConnolly Related content feature 10 most popular IT certifications for 2023 Certifications are a great way to show employers you have the right IT skills and specializations for the job. These 10 certs are the ones IT pros are most likely to pursue, according to data from Dice. By Sarah K. White May 26, 2023 8 mins Certifications Careers interview Stepping up to the challenge of a global conglomerate CIO role Dr. Amrut Urkude became CIO of Reliance Polyester after his company was acquired by Reliance Industries. He discusses challenges IT leaders face while transitioning from a small company to a large multinational enterprise, and how to overcome them. By Yashvendra Singh May 26, 2023 7 mins Digital Transformation Careers feature 移民のバックストーリーが、技術リーダーを育てる 移民としての物語を有するテックリーダーには、共感と多様性に根ざした視点を持ち、かつてはほとんどなかった無数の機会を有している。 By Inna Lazareva May 25, 2023 1 min Diversity and Inclusion Careers IT Leadership feature BNY Mellon、AIを活用してマスターデータを改善 By Peter Sayer May 25, 2023 1 min Master Data Management Artificial Intelligence Data Management Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe