The Department of Human Services (DHS) has appointed a former ANZ Australia CIO, Gary Sterrenberg, after a four month search. Sterrenberg will succeed retiring CIO, John Wadeson, who exited the role in September after five years with the department. Sterrenberg will commence the role on 24 October. A DHS spokesperson said that Sterrenberg’s history in the banking industry would be an asset as it involved significant work with numerous complex systems and was a customer-focused organisation. Sterrenberg has experience in managerial and leadership roles including the responsibility for the business outcomes of around 800 branches at ANZ, as well as a large ATM and EFTPOS network and six call centres distributed across the country. Prior to joining ANZ, Sterrenberg held roles with the National Australia Bank (NAB) and a global position with Shell. In the interim, DHS general manager for health and older Australians, systems division, Eija Seittenranta, has been acting in the CIO role. “Gary will be continuing our service delivery reform which is the integration of Medicare, Child Support and Centrelink’s IT systems,” the spokesperson said. “John masterminded the plan and came up with the design and now Gary has stepped in and will be implementing it, but it’s still early stages.” The department received some $576.2 million in ICT funding in the 2011-12 federal budget to improve access and portfolio business. $373.6 million was allocated over a four year period for the integration of Medicare Australia, Centrelink and the Child Support Agency’s ICT infrastructure. Follow Chloe Herrick on Twitter: @chloe_CW Follow CIO Australia on Twitter: @CIO_Australia Related content brandpost Sponsored by Freshworks When your AI chatbots mess up AI ‘hallucinations’ present significant business risks, but new types of guardrails can keep them from doing serious damage By Paul Gillin Dec 08, 2023 4 mins Generative AI brandpost Sponsored by Dell New research: How IT leaders drive business benefits by accelerating device refresh strategies Security leaders have particular concerns that older devices are more vulnerable to increasingly sophisticated cyber attacks. By Laura McEwan Dec 08, 2023 3 mins Infrastructure Management case study Toyota transforms IT service desk with gen AI To help promote insourcing and quality control, Toyota Motor North America is leveraging generative AI for HR and IT service desk requests. By Thor Olavsrud Dec 08, 2023 7 mins Employee Experience Employee Experience Employee Experience feature CSM certification: Costs, requirements, and all you need to know The Certified ScrumMaster (CSM) certification sets the standard for establishing Scrum theory, developing practical applications and rules, and leading teams and stakeholders through the development process. By Moira Alexander Dec 08, 2023 8 mins Certifications IT Skills Project Management Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe