The Bay of Plenty District Health Board was faced with the challenge of a broken in-house scripting solution for user provisioning when it upgraded to Exchange 2010. This meant new Active Directory Accounts had to be processed manually, which required users and the IT team to go to several systems to get the job done, says Mark Roberts, information technology manager for the DHB. SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe At various times of the year, the DHB sees a rise in the number of users, making the situation even more difficult. “We have a significant turnover of users, including short-term medical students and locum doctors. So the number of AD accounts needed to be created was very large,” says Roberts. “In a nutshell, we needed an easy way of creating users.” The DHB has since then deployed ManageEngine’s ADManager Plus to speed up the process. We have a significant turnover of users, so the number of AD accounts needed to be created was very large. Mark Roberts, Bay of Plenty District Health Board Robert says he was aware of ADManager Plus, having evaluated it in a previous role. “The use case we had for it was pretty clear and the costs were relatively small in comparison to the benefit we needed.” ADManager Plus, he says, could create the accounts “in a flash” whereas in the past it would take staff three to four days. He says the DHB has saved hours using the software, and also used it for its outsourced after-hours help desk to reset and unlock users. This, he says, was an “unexpected but welcome side benefit” of the deployment. The new users also are assured of getting appropriately configured AD account, home drive and email box. “The IT team now spends less time in user creation and more in user support,” he states. Send news tips and comments to divina_paredes@idg.co.nz Follow Divina Paredes on Twitter: @divinap Follow CIO New Zealand on Twitter:@cio_nz Sign up for CIO newsletters for regular updates on CIO news, views and events. Join us on Facebook. Related content feature The dark arts of digital transformation — and how to master them Sometimes IT leaders need a little magic to push digital initiatives forward. Here are five ways to make transformation obstacles disappear. By Dan Tynan Oct 02, 2023 11 mins Business IT Alignment Business IT Alignment Business IT Alignment feature What is a project management office (PMO)? The key to standardizing project success The ever-increasing pace of change has upped the pressure on companies to deliver new products, services, and capabilities. And they’re relying on PMOs to ensure that work gets done consistently, efficiently, and in line with business objective By Mary K. Pratt Oct 02, 2023 8 mins Digital Transformation Digital Transformation Digital Transformation opinion The changing face of cybersecurity threats in 2023 Cybersecurity has always been a cat-and-mouse game, but the mice keep getting bigger and are becoming increasingly harder to hunt. By Dipti Parmar Sep 29, 2023 8 mins Cybercrime Security brandpost Should finance organizations bank on Generative AI? Finance and banking organizations are looking at generative AI to support employees and customers across a range of text and numerically-based use cases. By Jay Limbasiya, Global AI, Analytics, & Data Management Business Development, Unstructured Data Solutions, Dell Technologies Sep 29, 2023 5 mins Artificial Intelligence Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe