How do we learn from that data and bring that complete cycle to be able to augment humans on their path of continuous improvement?Chandra Ohri, IBM New ZealandIBM New Zealand says its new office in Auckland\u2019s Wynyard Quarter will provide enterprise, startups, and developers access to their emerging technology and expertise such as artificial intelligence, cloud and quantum computing.At the official opening of its new offices early this week, IBM executives and their customers demonstrated how some of these emerging technologies are already being used across the globe.\nRush Digital and Lumaten showed a cognitive market research platform called Shopper360\u201d, made possible by new research in cognitive psychology and predictive analytics utilising IBM Watson. Watson is integrated into the 360 platform for research as it can study rich data more than a human can analyse.\nNo captionSoul Machines showed its latest human-like avatar \u2018Rachel\u2019 which is designed to create emphatetic user interactions with emotional intelligence technology in combination with the AI of Watson.No captionIn the demonstration, 'Rachel' gave a glimpse of the future of contact centres. Talking to her on screen, she helped a customer find the best credit card that will provide points, after asking basic questions like \u2018is this for business? Is this your first credit card?\u2019 Chandan Ohri, head of AI at IBM New Zealand, says the demonstrations show what has been achieved over the last six years, since Watson competed in Jeopardy, and beat the tv quiz show\u2019s two biggest champions.\u201cWe are now talking about the commercialisation of AI," he adds. \u201cThe technology is there, how do we leverage that, what are the business uses for it?\u201dHe says Watson can now create a film trailer, help musicians compose lyrics and use Gaudi style architecture to create works.\n\u201cUnderstand the art of the possible, and how AI can apply to user cases in your organisations,\u201d says Ohri.\nChandan Ohri, head of AI, IBM New ZealandUnderstand the art of the possibleData is not a problem today, he states. In an oil and gas facility, for instance, 80,000 sensors can produce 15 petabytes of data. \u201cHow do we learn from that data and bring that complete cycle to be able to augment humans on their path of continuous improvement?\u201d\nCognitive systems democratise innovation by scaling knowledge, he says.\nHe says MoleMap, which operates clinics to detect skin cancer, is an example of a local company that has tapped the technology.\nSince 1997, MoleMap has diagnosed over 250,000 patients and assessed over five million moles through its 50 clinics across New Zealand, Australia and the United States, says Ohri.\nHe says IBM has a research partnership with MoleMap to understand reasons and learn how to interpret the problem of melanoma.\nIn Melbourne, IBM used AI to boost its annual fashion week and help make it the retail capital of Australia.\nTo understand the audience better, they used big data and analytics to enhance the customer experience and understand how trends on the catwalk translated online and in stores.\nHe says based on these insights, the organisers saw a 400 per cent increase in sold out shows compared to two years ago.\nHe says IBM can provide a platform for startups, digital innovators and \u2018technical ninjas\u2019 to help them build new innovation solutions and apps that will make an impact in New Zealand.\nMike Smith, managing director of IBM New Zealand, says the new Auckland office is the latest in the company\u2019s long line of local investments.\nNo captionThese include the $80 million state of the art data centre in Highbrook and their over $20 million onshore investments on cloud infrastructure and partnerships with the education sector.\nIBM\u2019s new office on 30 Gaunt Street in Wynyard Quarter is located in a five green star, 100 per cent seismic rated building.\nNo captionIt includes an innovation hub that will be used to create customer centric solutions with clients and partners using IBM\u2019s design thinking technology.No captionSend news tips and comments to firstname.lastname@example.orgFollow Divina Paredes on Twitter: @divinapSign up for CIO newsletters for regular updates on CIO news, views and events.Join us on Facebook.