A glitch in Medibank’s IT systems is likely to prevent the health insurer from providing annual tax statements to the majority of its customers by July 15. The organisation said on Thursday that it is experiencing a “reporting issue” related to the completion of a major technology upgrade. Medibank CEO, Craig Drummond, said in a statement that the situation was a result of customer data migration and was unacceptable for customers. SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe “I sincerely apologise to our customers for this disruption. It is important for our customers to know their personal data has not been compromised,” he said. “Our team is working around the clock to resolve the issue and I want to assure customres that our focus is on minimising the impact this will have on them,” he said. Medibank said it would provide further updates over the coming days and has asked customers wishing to find out more information to go to www.medibank.com.au. AHM customers are not affected by the issue, the company said. Related content brandpost Four Leadership Motions make leading transformative work easier The Four Leadership Motions can be extremely beneficial —they don’t just drive results among software developers, they help people make extraordinary progress wherever they lead. By Jason Fraser, Director, Product Management & Design, VMware Tanzu Labs, Public Sector Sep 21, 2023 5 mins IT Leadership feature The year’s top 10 enterprise AI trends — so far In 2022, the big AI story was the technology emerging from research labs and proofs-of-concept, to it being deployed throughout enterprises to get business value. This year started out about the same, with slightly better ML algorithms and improved d By Maria Korolov Sep 21, 2023 16 mins Machine Learning Artificial Intelligence opinion 6 deadly sins of enterprise architecture EA is a complex endeavor made all the more challenging by the mistakes we enterprise architects can’t help but keep making — all in an honest effort to keep the enterprise humming. By Peter Wayner Sep 21, 2023 9 mins Enterprise Architecture IT Strategy Software Development opinion CIOs worry about Gen AI – for all the right reasons Generative AI is poised to be the most consequential information technology of the decade. Plenty of promise. But expect novel new challenges to your enterprise data platform. By Mike Feibus Sep 20, 2023 7 mins CIO Generative AI Artificial Intelligence Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe