Lonely Planet, the world’s largest travel guidebook publisher, will soon replace an SAP R/3 4.7 implementation with NetSuite OneWorld as part of a shift to the cloud. Melbourne-headquartered Lonely Planet is deploying the ERP suite to manage its financials, CRM, demand planning, project management, warehousing and manufacturing activities. The organisation will also use the system to manage its operations in real time by consolidating financials for five different currencies to automate reporting in Australia, China, India, the United Kingdom, and the United States, . Gus Balbontin, CTO at Lonely Planet, told CIO Australia the primary driver to move to the NetSuite product was not predominantly cost, rather it provided the flexibility the company needed to support its future expansion into new markets. Still, it seems cost savings are front of mind for Lonely Planet’s management. In July, the company cut 100 jobs at its Melbourne office. Balbontin said with Lonely Planet’s business model changing in such a big way, it “can’t rely on a heavily-customised and costly ERP solution to give us the agility that we need”. “The ability for us to manage our own reports, the flexibility of accessing data that we need and not having to worry about upgrades and maintenance costs are major bonuses that have given us the ability to operate at a much lower cost than we have today,” he said. Related: Elders chases rural clicks with online store During a briefing in Sydney on Tuesday afternoon, NetSuite also wheeled out other new customers eWay and Toll Group. Toll Global Express Asia has also implemented NetSuite OneWorld across 120 seats. It replaces multiple applications including MYOB accounting software and Excel spreadsheets. eWAY’s online payment systems now interact with NetSuite SuiteCommerce, enabling businesses to accept credit card payments in real time, following a new agreement between the companies. NetSuite has experienced rapid growth since landing in Australia in 2003, when it reported revenue of US$8.3 million. It now boasts around 1000 customers in Australia and expects to report revenue of US$410 million here this year. “There’s a lot of discussion around ‘are various countries ready for the cloud?’ I think it’s pretty clear that everyone is ready for the cloud,” NetSuite president and CEO Zach Nelson said at the briefing. Related content brandpost Sponsored by Freshworks When your AI chatbots mess up AI ‘hallucinations’ present significant business risks, but new types of guardrails can keep them from doing serious damage By Paul Gillin Dec 08, 2023 4 mins Generative AI brandpost Sponsored by Dell New research: How IT leaders drive business benefits by accelerating device refresh strategies Security leaders have particular concerns that older devices are more vulnerable to increasingly sophisticated cyber attacks. By Laura McEwan Dec 08, 2023 3 mins Infrastructure Management case study Toyota transforms IT service desk with gen AI To help promote insourcing and quality control, Toyota Motor North America is leveraging generative AI for HR and IT service desk requests. By Thor Olavsrud Dec 08, 2023 7 mins Employee Experience Generative AI ICT Partners feature CSM certification: Costs, requirements, and all you need to know The Certified ScrumMaster (CSM) certification sets the standard for establishing Scrum theory, developing practical applications and rules, and leading teams and stakeholders through the development process. By Moira Alexander Dec 08, 2023 8 mins Certifications IT Skills Project Management Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe