Sydney Water has moved to address risks associated with an ageing workforce though the deployment of a new knowledge-based collaboration system.\nSpeaking to CIO Australia, Sydney Water\u2019s manager of organisational capability, Maria Steel, said the organisation looked to collaboration to preserve employee knowledge.\n\u201cWe have an ageing workforce and [we saw] the need to engage in knowledge transfer processes,\u201d she said. \u201cCollaboration allows us to capture, track and transfer that knowledge culture that we\u2019re trying to get across.\u201d\nSydney Water partnered with Saba Software and used Saba Live for the deployment in a project run by Steel and her human resources department.\n Read more about Sydney Water's governance strategy \nSteel said Sydney Water has deployed a number of different modules in its collaboration software, all of which are aimed at transferring knowledge among its staff members.\n\u201cWe have a suite of products around learning, talent management and obviously collaboration that together allow us to capture and measure the competency and skill levels that we need our staff to have both now and in the future,\u201d she said. \u201cThe collaboration module lets us capture our staff know-how and then transfer that to younger generations.\u201d\nSydney Water included a portal for its graduates in the deployment, as well as an online community for new employees.\n\u201cOne of our communities is about contract management so they talk to best practices about content and its kind of a personal development thing,\u201d Steel said. \u201cOthers [we have] are a portal for managers who are new to roles [which are based] around what they can expect, and online tools.\u201d\n Read about Sydney Water's SCADA upgrade \nSteel said Sydney Water is in the early stage of the project, with adoption on the rise amongst the organisations\u2019 team members.\n\u201cThey\u2019re starting to use it and to get more into using it,\u201d she said. \u201cWe\u2019ve gone from having a zero technology base in terms of people processes around having electronic performance systems, and we transferred this part of the process [so that]\u2026the whole concept of learning live on the system [is more accepted].\u201d\n See more: Read about how Salmat's CIO addressed the challenge of knowledge management.