The NSW Police Force has engaged NEC to supply network support and maintenance under a multi-million, three-year contract. NSW Police has outsourced management of its multi-vendor voice and data systems across more than 500 urban and regional stations in NSW, including its corporate offices in Sydney and Parramatta. The contact covers the department’s phones, PABX units, the Genesys call centre system, Cisco call manager software, as well as Cisco switches, routers, firewalls, wireless LAN and IP networks. The agreement will help improve the reliability of the NSW Police’s network and provide greater support to its mission-critical operations communications and information infrastructure. This is the key for ensuring reliable, continuous and effective customer services for NSW Police’s core communications functions, including managing incoming emergency calls from the public, NEC said in a statement. NSW Police’s network will be monitored from NEC’s Australia-based network operations centre. Related content brandpost ChatGPT and Your Organisation: How to Monitor Usage and Be More Aware of Security Risks By Hayley Salyer Jun 05, 2023 7 mins Chatbots Artificial Intelligence brandpost Who’s paying your data integration tax? Reducing your data integration tax will get you one step closer to value—let’s start today. By Sandrine Ghosh Jun 05, 2023 4 mins Data Management feature 13 essential skills for accelerating digital transformation IT leaders too often find themselves behind on business-critical transformation efforts due to gaps in the technical, leadership, and business skills necessary to execute and drive change. By Stephanie Overby Jun 05, 2023 12 mins Digital Transformation IT Skills tip 3 things CIOs must do now to accurately hit net-zero targets More than a third of the world’s largest companies are making their net-zero targets public, yet nearly all will fail to hit them if they don’t double the pace of emissions reduction by 2030. This puts leading executives, CIOs in particul By Diana Bersohn and Mauricio Bermudez-Neubauer Jun 05, 2023 5 mins CIO Accenture Emerging Technology Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe