Intelligence agencies must share more information, tools and solutions, or risk failure in counter-terrorism efforts, according to Austrac CIO, Dr Maria Milosavljevic. During her presentation at the CeBit eGovernment conference in Sydney, Dr Milosavljevic said that traditional collaborative efforts across intelligence organisations and law enforcement agencies has been weak. As part of Austrac\u2019s work in the Australian Financial Intelligence Unit, Dr Milosavljevic said the team has worked to increase its international presence with a focus on collaboration across borders to fight terrorism. Austrac's financial intelligence also assists the government's investigation and prosecution of serious criminal activity, including money laundering, organised crime and tax evasion. \u201cTerrorism and cybercrime are not just a government issue \u2026 they;re not just an Australian issue,\u201d she said. \u201cWe are surrounded by physical boundaries \u2013 but criminals are not. \u201cWithin our national border we require more collaboration, but if were truly going to assess the risks, this can\u2019t be done in isolation. There is a whole world out there, our borders do not define the threats we face.\u201d She added that collaboration locally has only just started to improve following a traditional siloed approach across agencies and partnerships. With silos, everything was disconnected and fragmented, leading to a number of different solutions being developed for similar problems. \u201cWhy don\u2019t we collect information once, and use it many times across agencies? The economies of scale from greater collaboration are enormous,\u201d she added. \u201cInformation intelligence goes unused with this sort of disparity because you can\u2019t necessarily find what you are looking for - the culture was also disconnected, with information and tools largely unshared." Despite some improvements, currently government intelligence agencies still \u201cdon\u2019t share very well\u201d with inefficient processes, and \u201csystems that don\u2019t talk to each other\u201d. This makes it difficult to access required information, even if its location is known, Dr Milosavljevic said. \u201cAdd the fact that crime and terrorism are extremely adaptive and constantly changing, while access to the Internet means both legitimate and illegitimate business has become faster and more effective, and the variety of transactions and data types are expanding every day,\u201d she said. Collaborating also must go beyond just sharing data and tools more efficiently because, Dr Milosvljevic said, \u201cthat\u2019s not really collaborating\u201d. \u201cIt\u2019s all about collective decisions, co-creation, building together a variety of expertise from across agencies to solve these problems.\u201d Agencies must therefore also focus on fostering the right people and the right skills, and surround them with the best technology systems. This will lead to fit-for purpose, distributed solutions that suit all partners, while aiming for a culture of connectivity, she said. \u201cWe cannot work alone anymore. Decisions don\u2019t exist in silos, yet we work in silos, so we have to stop, particularly on the international front. \u201cWe can all truly understand the problem, by sharing the problem. That means whole-of-government, public-private partnerships and cross-border collaboration. It\u2019s got to be the lot."