Supplements and vitamins brand Blackmores is building an \u2018industry leading\u2019 digital and applications development team, to better engage with customers via online channels at home and overseas.\nThe team brings together talent from the company\u2019s digital group, traditional applications team and a newly created \u2018integration services\u2019 division.\n\u201cI am bringing together several teams within IT to ensure we can focus on building innovative service offerings that span across IT and into the broader business,\u201d explains Blackmores CIO Brett Winn. \u201cWe\u2019re looking to further develop our digital and application development capability within the team on our journey toward customer centricity."\nThe development team is currently made up of around seven employees, but will increase in size over the coming months in line with the increased investment.\nThe company is currently seeking someone to lead the new team and implement Agile working practices, Winn said.\n\u201cWe\u2019re looking at developing a mix of both internal and external services. The rolewill oversee all our current business applications including Oracle, SharePoint and SiteCore, while also developing an API led integration framework aimed at enabling business efficiency and increasing customer connectivity,\u201d Winn explained.\nThe newly created role reports to the CIO.\n\u201cI am looking for an experienced digital development manager, who is passionate about customer experience and is keen to invest their time in creating an industry leading offering,\u201d Winn said.\u201cThey have to put the customer at the centre of everything they do, be willing to get into the detail and thrive in an expanding business.\u201d\nThe job listing states that experience in an Agile environment is essential, as is previous work on CRM, ERP, integration technologies and CMS systems.\nCandidates with experience with customer loyalty, e-commerce and multi-lingual service offerings,.Net or Java are encouraged to apply.\n\u201cThe ideal candidate will come from a development background and retain the hands on know-how to critique code or help out a developer when required,\u201d the job listing states.\n \nA spring in its tech\nIn March, Blackmores signalled plans to move its 15-year-old on-premise ERP to the cloud by the end of the year. Its JDE Enterprise One solution became operational in 2002, and the company is currently working to migrate to Microsoft Azure.\nThe company is also reviewing its CRM and considering a switch to Microsoft Dynamics.\nDigital platforms are central to Blackmores strategy, especially as the company expands into China and Asia.\nThe company has stated that it is embracing the \u2018digital revolution\u2019 and instilling digital technologies across its business from ingredient sourcing and warehousing, to manufacturing and customer relationships.\nIn January, Blackmores launched its AI-powered \u2018Wellbot\u2019 digital wellbeing coach on Facebook Messenger. In May, the company noted Weibo and WeChat as powerful tools to reach Asian consumers.\nThe company last month it was announced CEO Christine Holgate will be departing in September, after she accepted the chief executive role at Australia Post.