New research indicates Telstra must develop a more compelling offer on e-health if momentum is to take place in that market.
Research company Ovum said Telstra’s plans to provide an e-health web portal in conjunction with the Royal Australian College of General Practitioners (RACGP) must use more than its T-Suite SaaS portal capability.
In a statement, Ovum said greater integration benefits would help create a more compelling product in the fragmented e-health industry.
“In our view, the key will be to provide integration benefits in addition to those from simply plugging GPs into a robust computing utility. Piecemeal solutions will hardly be compelling enough for GPs to switch from their existing approach, so Telstra will need to orchestrate an integrated suite of SaaS offerings pre-configured to align and stay aligned with the standards and interoperability requirements of the national e-health strategy, and also leverage its communications strengths in areas such as telehealth. This would make a better mousetrap.”
The news comes as Pacnet and API released the results of the 2010 Broadband Barometer Survey which indicates CIOs in Australia are keen to adopt cloud applications, but lack the backup internet access that should come with this adoption.
Deborah Homewood from Pacnet said the results indicate cloud services are becoming more popular with SME’s.
“SMEs are seeing the advantages of hosted services as they are able to outsource the management of their mission-critical data and applications, freeing up valuable resources to focus on activities that contribute to their core business”, she said.
The study also found only 35 per cent of businesses surveyed had back-up internet services for their office and 23 per cent saying they considered getting a back-up internet connection in 2011.
The survey was completed by 369 Australian IT decision makers who assessed the adoption and use of IT by SMEs with 5 to 999 employees.