Like many not-for-profit organisations, the Smith Family has faced its fair share of challenges during the process of modernising its business to meet the needs of its stakeholders.\nThe use of Internet-based applications to support its operations and communications has increased significantly \u2014 and so too have the security risks associated with conducting business and transactions on the Web.\nThe Smith Family\u2019s operations rely heavily on the Internet for a broad range of activities where security is paramount, including the delivery of community programs, online fundraising campaigns, supporter communications, e-mail communications and the organisation\u2019s national computing network. The organisation\u2019s close association with children and families, makes data protection essential.\n\u201cWe are storing very important information pertaining to children \u2014 managing data and information in our systems \u2014 so security is extremely important,\u201d head of business information services, Andi Luiskandl, said.\nBut the organisation also needs to engage stakeholders to ensure their ongoing support, primarily through social media tools such as Facebook, Twitter and YouTube.\n\u201cAs we use social media more, the Web security architecture also increases in importance for us,\u201d Luiskandl said. \u201cWe have a Facebook community, we are on Twitter and we are using YouTube.\u201d\nThe Smith Family previously used a complex Internet filtering system that forced all Internet traffic through a central point, causing double handling and burdening the system, causing it to \u201ccreak\u201d under the pressure of about 700 connected users.\nIn response, organisation\u2019s business information services team of 20 deployed Webroot\u2019s security-as-a-service solution to strengthen the organisation\u2019s information security safeguards and enable more productive use of the Internet.\nThe technology reportedly uses the Cloud to deliver security updates, working with the organisation\u2019s existing Microsoft infrastructure to scan, protect and improve the efficiency of the organisation\u2019s internet traffic.\nGoing Cloud was a no brainer for the organisation, which Luiskandl said was set on choosing a fully-serviced application. Deploying the security-as-a-service offering as opposed to an on-premise solution came down to the need for flexibility.\nWebroot does not make up the organisation\u2019s entire security architecture, however. An on-premise solution from Microsoft provides an additional security stack.\n\u201cWe are now moving into Microsoft Forefront technology,\u201d Luiskandl said. \u201cIt\u2019s an integrated security stack which essentially covers viruses, freight management and anti-spyware software.\u201d.