ANZ rejigs tech and operations team

ANZ on Thursday announced changes to its technology, operations and shared services operating model which will see CIO, Scott Collary report to the bank’s CEO, Shayne Elliott later this year.

Collary – who was appointed as CIO in November 2014 – has been reporting to chief operating officer, Alistair Currie, who is stepping down from the role at the end of 2016. As a result, the bank’s technology reporting line is being transitioned to Elliott, which reinforces the IT group’s role alongside digital banking, ANZ said.

ANZ’s general manager, transformation projects, Nigel Dobson, is responsible for wholesale digital strategy and payments transformation, reporting to group executive, digital banking Maile Carnegie.

Carnegie was formerly Google’s local boss and jumped across to the newly created position at ANZ in March. She is driving the strategic development and delivery of digital services for the bank’s 8 million retail, commercial and institutional customers, as well as internal staff.

Meanwhile, deputy CEO, Graham Hodges, is now responsible for group hubs, enterprise services, and group property. Craig Sims has been appointed as group general manager, operations and services, reporting to Hodges. Sims will have responsibility for group hubs and enterprise services and will work with divisional COOs, ANZ said.

“These changes to our operating model better support ANZ’s strategic priorities and allow us to build on the significant progress that has been made in recent years in technology, operations and shared services,” Elliott said in a statement.

“This progress highlights the importance of Alistair’s contribution to ANZ. He joined us in 2008 and led the creation of our regional transaction banking business. He became group COO in 2011 and has built a strong regional team and an approach to technology and operations which has significantly improved service quality for customers as well as delivering consistent productivity gains. During this time, Alistair also played a key role in setting the early direction for our digital transformation.”

A similar reshuffle by Westpac in February last year saw its CIO, Dave Curran report to the bank’s CEO, Brian Hartzer. He was previously reporting to COO, John Arthur.