Global financial company Citigroup has appointed Deepak Jain as its new head of operations and technology for the business’ Australia and New Zealand arm. Jain leaves his acting role of the same title for Citigroup Japan, and prior to joining the company in 2004, was the CIO of the Asia Pacific region for Dresdner Kleinwort Wasserstein, with a focus on application development, support and infrastructure. Citi Australia and New Zealand chief country officer, Stephen Roberts, said while the operations and technology division is important in all companies, for Citi it was “core”. “Whether it’s trading securities in offshore markets, managing cross-border corporate cash flows, or sending money home, OT allows Citi clients to do business in 160 countries quickly and securely,” Roberts said in a statement. Citibank Australia chief executive, Roy Gori, said the company relied on the operations and technology department to meet consumer demand for anywhere banking. Follow Chloe Herrick on Twitter: @chloe_CW Follow CIO Australia on Twitter: @CIO_Australia Related content brandpost Sponsored by SAP Innovative integration drives automotive group to SAP awards Using SAP Build Process Automation, China Grand Automotive Services Group Co., Ltd. accelerated and streamlined processes for its 700+ dealerships, saving time and costs while earning recognition for its innovation. By Tom Caldecott, SAP Contributor Dec 11, 2023 4 mins Digital Transformation news Concerns remain even as the EU reaches a landmark deal to govern AI Experts believe the new regulation would add a significant compliance burden on businesses as some argue it could even stifle the growth of the rapidly developing technology. By Gagandeep Kaur Dec 11, 2023 7 mins Regulation Artificial Intelligence feature CIOs grapple with the ethics of implementing AI With ethical considerations around AI use increasingly top of mind, IT leaders are developing governance frameworks, establishing review boards, and coming to terms with the difficult discussions and decisions ahead. By Esther Shein Dec 11, 2023 13 mins Generative AI Data Governance IT Governance feature Reed Smith turns to AI for lawyer staffing solution The legal firm’s Smart Resourcing tool helps balance workloads and ensure partners find associates with the right skills and experience, while empowering employees to make connections across the firm’s global footprint. By Sarah K. White Dec 11, 2023 8 mins CIO 100 Legal Digital Transformation Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe